NEOTECH
Zebra L10 Rugged Tablet
Zebra L10 Rugged Tablet
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Zebra L10 Rugged Tablet is a highly durable mobile device engineered to operate in the most challenging environments. Ideal for industries like construction, manufacturing, and field services, the L10 combines extreme ruggedness with high-performance computing to ensure reliability and efficiency in any setting.
Key Features
- Extreme Durability: Meets MIL-STD-810G standards and boasts an IP65 rating for water and dust resistance, ensuring it can withstand drops, shocks, and exposure to harsh conditions.
- High Performance: Powered by high-speed processors and equipped with ample memory to handle complex applications and multitasking.
- Versatile Connectivity: Offers options for Wi-Fi, LTE, GPS, and NFC to keep users connected wherever they are.
- Customizable Options: Available in three models (XPad, XBook, and XSLATE) to suit different user preferences and requirements.
Product Quality and Performance
- Robust Construction: Features a magnesium alloy frame and reinforced display for added protection against impacts and vibrations.
- Long Battery Life: Equipped with high-capacity batteries to support full shifts without the need for recharging, including hot-swap capabilities for continuous use.
Specifications
- Display: 10.1-inch sunlight-readable screen with Gorilla Glass for added durability.
- Operating System: Available with Windows 10 Pro, providing a familiar interface and wide software compatibility.
- Processor Options: Configurable with various Intel processors to match performance needs.
- Connectivity: Includes Wi-Fi, Bluetooth, optional 4G LTE, and satellite GPS for precise location tracking.
Purpose of Use
The Zebra L10 is designed for users who need a reliable and powerful computing solution that can travel anywhere, from remote field sites to busy factory floors and outdoor workspaces.
How to Use
- Setup: Quick and straightforward, with minimal configuration needed to start operations.
- Operation: Intuitive interface and customizable settings allow for easy navigation and use in various operational scenarios.
Supported OS/Application/Industries
- Industry Suitability: Perfect for field services, construction sites, manufacturing floors, and any other sector where durability and mobility are critical.
Benefits & Compatibility
- Increased Productivity: Allows field workers to access and process data on the go, reducing downtime and improving operational efficiency.
- Enhanced Adaptability: Modular design and multiple configurations enable users to tailor the device to their specific working conditions and tasks.
Warranty and FAQs
- Warranty: Includes a comprehensive manufacturer's warranty that covers defects and accidental damage.
- FAQs: NEO Digital’s website features a detailed FAQ section to help users maximize the benefits of their rugged tablet.
Delivery Services (UAE)
- Efficient Delivery: Ensures fast and reliable delivery across the UAE, helping businesses quickly equip their workforce with robust mobile tools.
After Sales Support
- Extensive Support: Offers robust after-sales support, including technical assistance and maintenance services, to ensure long-term reliability and performance.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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