NEOTECH
Zebra ZXP Series 9 Retransfer ID Card Printer
Zebra ZXP Series 9 Retransfer ID Card Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience superior image quality and security with the Zebra ZXP Series 9 Retransfer ID Card Printer. Ideal for government, finance, and corporate environments.
Overview:
The Zebra ZXP Series 9 Z92-000C0000EM00 Retransfer ID Card Printer is designed for organizations that demand the highest quality and security in ID card printing. Utilizing advanced retransfer printing technology, this printer delivers unmatched image quality and card durability, making it perfect for high-security applications in government agencies, financial institutions, and large corporations.
Product Description:
The Zebra ZXP Series 9 combines state-of-the-art retransfer printing technology with superior speed and resolution to produce high-quality ID cards that are both secure and durable. This printer prints images onto a film that is then fused onto the card, allowing for true edge-to-edge coverage and vibrant, accurate color reproduction. With its advanced security features, including custom watermarks and encryption, the ZXP Series 9 is the ultimate solution for producing secure ID cards.
Key Features:
- Retransfer Printing Technology: Ensures superior print quality and card durability with true edge-to-edge coverage.
- High Speed and Resolution: Prints sharp, vivid images with a resolution of up to 304 dpi, ideal for high-definition photo IDs.
- Advanced Color Control: Features color prediction technology for more vibrant and accurate color reproduction.
- Security Features: Includes custom watermarks, encryption, and specialty ribbons to prevent tampering and counterfeiting.
Product Quality and Performance:
The Zebra ZXP Series 9 is built for reliability and is designed to operate in high-volume environments with minimal maintenance. It supports a wide range of card types and thicknesses, including smart cards, making it versatile for various applications. The printer's robust performance ensures consistent, high-quality output even under continuous use.
Specifications:
- Print Method: Retransfer dye sublimation / thermal transfer
- Print Speed: Up to 190 cards per hour (full-color, dual-sided)
- Resolution: 304 dpi for high-definition images
- Connectivity: USB and Ethernet for seamless network integration
- Card Capacity: 150-card input feeder, 100-card output hopper
Purpose of Use:
The ZXP Series 9 is ideal for producing secure, high-quality ID cards for applications where image quality and durability are essential, such as access badges, driver's licenses, and financial cards.
How to Use:
- Setup: Connect the printer to your network or PC via USB or Ethernet. Install the necessary software drivers, load the card stock, and insert the ribbon.
- Operation: Design your ID cards using compatible software, adjust the print settings, and start the print job. The ZXP Series 9 will handle the rest, producing professional-grade cards.
Supported OS/Application/Industries:
- System Compatibility: Works seamlessly with Windows operating systems and various professional card design software.
- Industry Suitability: Ideal for government, financial, and corporate sectors that require high-security, high-quality card printing.
Benefits & Compatibility:
- Superior Print Quality: Offers exceptional image quality and card longevity, perfect for high-use ID cards.
- Enhanced Security: Multiple layers of security ensure the protection of sensitive data and prevent unauthorized card duplication.
Warranty and FAQs:
- Warranty: The Zebra ZXP Series 9 comes with a comprehensive manufacturer's warranty covering parts and labor, ensuring reliable performance.
- FAQs: Visit the NEO Digital website's FAQ section for additional support and tips to maximize printer performance.
Delivery Services (UAE):
NEO Digital offers fast and secure delivery across the UAE, ensuring your Zebra ZXP Series 9 printer arrives quickly, ready for deployment in critical projects.
After Sales Support:
Our dedicated support team provides expert technical assistance, software updates, and regular maintenance services to keep your printer running at peak performance.
Stock Availability:
While we strive to maintain updated inventory, stock availability cannot always be guaranteed. Please contact us to verify availability, especially for time-sensitive orders. We aim to arrange availability for non-standard items within 10-15 working days after confirmation.
Get in Touch:
For questions about the Zebra ZXP Series 9 or other products, contact our expert team. We're here to help with product details, pricing, and availability inquiries. Your feedback is always welcome.
Disclaimer:
All content, including product details, images, and pricing, is provided for general informational purposes and may change without notice. Images are for illustration only and may not represent the actual product. NEOTECH does not guarantee the accuracy, completeness, or timeliness of the information provided and is not liable for errors or omissions. Verify details with a sales representative before purchase, as specifications, availability, and prices may change.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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