NEO Digital
QF258 58MM Receipt Printer
QF258 58MM Receipt Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your point-of-sale system with the QF258 58MM Receipt Printer. Compact, fast, and reliable, it's perfect for retail, hospitality, and more.
Overview:
The QF258 58MM Receipt Printer is designed for businesses that require a compact and efficient solution for printing receipts and tickets. Ideal for retail, hospitality, and event venues, this printer offers high-speed printing to keep transaction processes smooth and customer wait times short.
Product Description:
This receipt printer utilizes direct thermal technology, providing high-quality printouts without the need for ink or toner, which can significantly reduce operating costs. Its small footprint makes it an excellent choice for environments where space is at a premium. The QF258 also features easy USB connectivity and compatibility with major POS systems, making it a versatile addition to any business setup.
Key Features:
- Direct Thermal Printing: Eliminates the need for ink or toner, cutting down on maintenance and supply costs.
- Compact Design: Ideal for tight spaces at sales counters or reception desks.
- High-Speed Printing: Outputs receipts at a rapid pace, enhancing customer service efficiency.
- Easy Connectivity: Includes USB for simple integration with existing systems.
- Durable Construction: Built to withstand the rigors of daily use in busy environments.
Product Quality and Performance:
The QF258 58MM Receipt Printer is engineered for durability and reliability, capable of handling the high demands of busy retail and hospitality settings. It consistently delivers crisp, clear receipts that are easy for customers to read, helping to ensure accuracy in transactions.
Specifications:
- Print Method: Direct thermal
- Print Width: 58mm
- Resolution: 203 DPI
- Print Speed: Up to 90mm per second
- Connectivity: USB
Purpose of Use:
- Retail Stores: Quickly prints sales and credit card receipts, helping to keep lines moving.
- Restaurants and Cafes: Efficiently produces customer bills and order tickets for the kitchen.
- Event Ticketing: Ideal for printing entry tickets and raffle tickets on demand.
How to Use:
- Setup: Connect the printer to your point-of-sale system using the USB cable.
- Load Paper: Open the paper compartment to insert a roll of thermal paper.
- Configuration: Set up the printer settings through your POS system to match the specific printing requirements.
- Print: Begin transaction processes and the printer will automatically generate receipts.
- Maintenance: Regularly clean the printer head and internal components to maintain optimal performance.
Supported Applications/Industries:
- Hospitality: Enhances the guest experience by providing quick billing.
- Healthcare: Useful for printing patient invoices and appointment reminders.
- Transportation: Great for bus and train stations for issuing tickets.
Benefits & Compatibility:
- Cost Efficiency: Saves money over time with low operational costs.
- User-Friendly: Simple operation allows staff to quickly replace paper rolls and continue with minimal interruption.
- Space Saving: Its compact size allows it to fit comfortably in smaller work areas.
Warranty and FAQs:
Comes with a standard manufacturer’s warranty covering parts and labor. An FAQ section is available to address common issues and user queries.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to prevent damage during transit.
- Weight: Lightweight for easy setup and mobility.
- Dimensions: Specifically designed to be small and manageable.
Shop Today & Receive Your Delivery:
Order the QF258 58MM Receipt Printer today to streamline your point-of-sale operations. Enjoy fast delivery and excellent customer service.
Best Price Guarantee:
We offer competitive pricing and a price-match guarantee to ensure you receive the best value for your purchase.
After Sales Support:
Our dedicated customer support team is available to help with any setup issues or operational questions, ensuring you can fully utilize your new receipt printer.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the QF258 to help us improve our products and customer service.
Stock Availability:
Contact our customer service for information on stock levels and bulk purchasing options.
Get in Touch:
For more details or assistance with the QF258 58MM Receipt Printer, please contact our support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always confirm with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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