NEO Digital
UniFi Building Bridge
UniFi Building Bridge
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Connect buildings wirelessly with the UniFi Building Bridge, providing high-speed, reliable network access over long distances. Explore robust connectivity solutions at NEOTECH.
Overview
The UniFi Building Bridge is a high-performance wireless device designed to link buildings within a campus or across distances without the need for extensive cabling. This solution is perfect for expanding network coverage to remote buildings or structures without physical network infrastructure, ensuring consistent, high-speed connectivity.
Product Description
Equipped with the latest in wireless technology, the UniFi Building Bridge can deliver gigabit speeds with low latency over considerable distances. It features a robust design that is weather-resistant, making it ideal for outdoor installations. Simple to set up and integrate into existing UniFi networks, this bridge ensures seamless connectivity between separate locations, supporting a wide range of applications from internet access to linking surveillance systems.
Key Features
- High-Speed Connectivity: Supports up to 1 Gbps throughput, ideal for high-demand applications like HD video streaming and large file transfers.
- Long-Range Wireless Link: Capable of connecting buildings several kilometers apart without degradation in signal quality.
- Robust Construction: Weather-resistant casing allows for installation in outdoor environments without the need for additional protective enclosures.
- Easy Installation and Management: Integrates with the UniFi Network Controller for centralized management alongside other UniFi devices.
- Secure Wireless Communication: Features advanced encryption standards to secure data transmitted between buildings.
Product Quality and Performance
The UniFi Building Bridge is designed for durability and performance, tested to withstand harsh weather conditions and maintain connectivity. Its high-quality components ensure reliable operation and extended service life, providing a dependable network extension solution.
Specifications
- Network Interface: Gigabit Ethernet ports for connection to local network infrastructure.
- Wireless Standards: Complies with modern wireless standards to maximize bandwidth and minimize interference.
- Frequency Bands: Operates on multiple frequency bands to avoid congestion and ensure optimal transmission speeds.
- Power Supply: Supports Power over Ethernet (PoE) for easy installation without needing separate power sources.
- Maximum Range: Capable of extending wireless connections up to several kilometers with clear line-of-sight.
Purpose of Use
Ideal for campuses, industrial complexes, or any area where buildings are spread out and running physical cables is impractical or cost-prohibitive. It is also suitable for temporary setups where permanent cabling is not feasible.
How to Use
Mount the UniFi Building Bridge units on high points of each building to ensure a clear line of sight. Connect them to the network using Ethernet cables, and power them via PoE. Configure the devices through the UniFi Network Controller to establish a secure and stable wireless link.
Supported Industries
This device is particularly useful for educational campuses, industrial sites, large estates, or any business requiring robust inter-building connectivity. It's also valuable for event organizers needing temporary network setups over large areas.
Benefits & Compatibility
- Extended Network Coverage: Enables network access in areas where cabling is not possible, expanding the operational scope of your network.
- Cost-Effective: Reduces the need for expensive trenching and cabling, lowering overall infrastructure costs.
- Scalable Solution: Easily add more units to extend coverage or enhance network redundancy and reliability.
- Seamless Integration: Works with existing UniFi systems for a unified management experience.
Warranty and FAQs
Comes with a comprehensive warranty that covers manufacturing defects, supported by a detailed FAQ section and technical support for troubleshooting.
Packaging/Weight/Dimension
Includes all necessary mounting hardware, power supplies, and a detailed installation guide. Packaged to ensure protection during transit and facilitate straightforward setup.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your UniFi Building Bridge from NEOTECH and benefit from our reliable delivery services, ensuring quick deployment and enhanced connectivity.
Best Price Guarantee
NEOTECH provides the UniFi Building Bridge at competitive prices, ensuring you get excellent value for enhancing your network infrastructure.
After Sales Support
Our dedicated support team is ready to assist with any setup or operational queries, helping you to maximize the utility of your new wireless bridge.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi Building Bridge to help others make informed decisions and assist us in improving our products and services.
Stock Availability
Please contact us directly to verify the availability of the UniFi Building Bridge. We strive to maintain accurate stock levels for timely delivery.
Get in Touch
For more detailed information or assistance with your UniFi Building Bridge purchase, contact our support team. We are committed to providing personalized assistance tailored to your networking needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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