NEO Digital
HP 15-DW1001WM Celeron N4020, 4GB RAM, 128GB SSD, 15.6" FHD
HP 15-DW1001WM Celeron N4020, 4GB RAM, 128GB SSD, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the efficiency of the HP 15-DW1001WM Laptop, featuring a Celeron N4020 processor, 4GB RAM, 128GB SSD, and a 15.6" FHD display. Ideal for everyday tasks and multimedia. Available now at NEOTECH.
Overview:
The HP 15-DW1001WM Laptop is designed for users looking for an affordable, reliable computing solution for everyday use. This model combines basic processing power with a sleek design, making it suitable for handling everyday tasks like browsing, document processing, and media consumption.
Product Description:
The HP 15-DW1001WM is equipped with an Intel Celeron N4020 processor, providing adequate power for basic applications and web browsing. With 4GB of RAM and a 128GB SSD, it offers decent performance for multitasking and quick data access. The 15.6-inch Full HD display delivers clear and vibrant visuals, enhancing the viewing experience for both work and leisure. This laptop is an excellent choice for students and home users looking for a budget-friendly laptop for daily use.
Key Features:
- Processor: Intel Celeron N4020 for efficient performance in everyday tasks.
- Memory and Storage: 4GB RAM and 128GB SSD provide sufficient speed and storage for basic applications.
- Display: 15.6-inch FHD screen ensures crisp and clear visuals.
- Portability: Lightweight design makes it easy to carry for work or study on the go.
- Connectivity: Equipped with essential ports and Wi-Fi connectivity for easy access to online content and peripherals.
Product Quality and Performance:
The HP 15-DW1001WM is built to meet the needs of everyday users, offering stability and reliability for basic computing tasks. Its design focuses on functionality and ease of use, with a robust build that can handle regular use.
Specifications:
- Processor: Intel Celeron N4020
- Memory: 4GB RAM
- Storage: 128GB SSD
- Graphics: Integrated Intel Graphics
- Display: 15.6-inch FHD (1920 x 1080)
- Operating System: Windows 10 Home (S mode)
- Battery Life: Up to 6 hours
- Ports: USB 3.1, HDMI, SD card reader, headphone/microphone combo
- Dimensions: Specific dimensions and weight
Purpose of Use:
This laptop is ideal for students, home users, and anyone needing an affordable laptop for web browsing, managing emails, creating documents, and streaming media.
How to Use:
To get started with your HP 15-DW1001WM, set it up by following the initial Windows 10 setup prompts, connect to Wi-Fi, and begin exploring the web or installing software for your daily tasks.
Supported OS/Application/Industries:
The laptop is suitable for light applications such as Microsoft Office, web browsers, and media players, supporting casual use in educational and home environments.
Benefits & Compatibility:
This model offers great value for those needing a straightforward, no-frills computer for daily tasks without the need for high performance or advanced features.
Warranty and FAQs:
Comes with a standard manufacturer's warranty. For more detailed support and FAQs, visit the NEOTECH website or contact our customer service directly.
Packaging/Weight/Dimension:
Weight: Approximate weight Dimensions: Specific dimensions Packaging: Includes the laptop, power adapter, and user manuals.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your HP 15-DW1001WM from NEOTECH and benefit from fast, reliable delivery. Perfect for those seeking an efficient and affordable computing solution.
Best Price Guarantee:
NEOTECH offers competitive pricing on the HP 15-DW1001WM. If you find it at a lower price elsewhere, we'll match it to ensure you get the best deal.
After Sales Support:
Our dedicated team is ready to assist with any setup or operational questions about the HP 15-DW1001WM. Contact us for exceptional customer service and technical support.
Request for Customer Reviews and Testimonials:
We value your feedback on the HP 15-DW1001WM. Your reviews help us improve our products and services and assist other customers in making informed decisions.
Stock Availability:
Please check the stock availability of the HP 15-DW1001WM at NEOTECH before placing your order to ensure timely delivery.
Get in Touch:
For more information about the HP 15-DW1001WM or any other inquiries, contact our team of experts. We're here to provide you with the best solutions for your computing needs.
Disclaimer:
All information regarding the HP 15-DW1001WM on NEOTECH’s website is for informational purposes only and subject to change without notice. Images are for illustration purposes only and may not precisely reflect the actual product. Always verify details with our sales team before making a purchase, as specifications and prices are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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