NEOTECH
Fujitsu FP-32L
Fujitsu FP-32L
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Fujitsu FP-32L Label Printer is engineered to tackle a wide range of labeling tasks with precision and efficiency. Ideal for retail, warehousing, and logistics, this robust printer is equipped to handle high-volume printing demands, ensuring labels are crisp, clear, and durable.
Key Features
- High-Resolution Printing: Delivers sharp, detailed labels with a resolution of 300 dpi, perfect for barcodes and graphics.
- Fast Output: Capable of printing labels at speeds of up to 6 inches per second, enhancing productivity.
- Wide Media Compatibility: Supports a variety of label widths and types, from standard shipping labels to specialty tags.
- Durable Design: Constructed with a heavy-duty casing to withstand the challenges of industrial environments.
- Easy Integration: Offers multiple connectivity options including USB, Ethernet, and optional Wi-Fi, facilitating seamless integration into existing systems.
Product Quality and Performance
The FP-32L is celebrated for its reliable performance and high-quality outputs:
- Consistency: Maintains consistent print quality even during extended runs.
- Durability: Built to last with a robust frame and reliable components suited for tough environments.
- User-Friendly Interface: Features an intuitive control panel that simplifies operations for all user levels.
Specifications
- Dimensions: 220mm x 280mm x 180mm
- Weight: 3 kg
- Printing Method: Direct Thermal/Thermal Transfer
- Print Speed: Up to 150 mm/s (6 inches per second)
- Resolution: 300 dpi
- Media Types: Continuous, die-cut, black mark, fanfold, notch
Purpose of Use
Ideal for:
- Retail: Streamlines product and shelf labeling, enhancing store management.
- Warehousing: Manages inventory with durable labels that withstand storage and handling.
- Logistics: Improves tracking and shipping accuracy with high-quality barcode labels.
How to Use
- Setup: Straightforward instructions for initial setup and integration with your systems.
- Operation: Guidelines on selecting the right media, adjusting printer settings, and optimizing print quality.
- Maintenance: Regular maintenance tips to ensure peak performance and extend printer lifespan.
Supported OS/Applications/Industries
- Operating Systems: Compatible with Windows, Linux, and other major systems.
- Applications: Designed for labeling in retail, warehousing, and logistics.
- Industries: Ideal for businesses requiring robust, high-volume label printing.
Benefits & Compatibility
- High-Efficiency Printing: Keeps operations moving swiftly with fast, accurate label output.
- Versatility: Adapts to various media types and sizes, meeting diverse labeling needs.
- Robust Construction: Ensures long-term reliability in demanding settings.
Warranty and FAQs
- Warranty: Includes a one-year standard warranty with extended options available.
- FAQs: Accessible online resources for troubleshooting and optimizing printer usage.
Delivery Services (UAE)
- Timely and Secure: Our delivery service ensures the printer arrives promptly and ready for immediate deployment across the UAE.
After Sales Support
- Expert Assistance: Our dedicated support team is ready to help you maximize the benefits of your Fujitsu FP-32L.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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