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NEOTECH

Fago ID Card Printer DTC5500

Fago ID Card Printer DTC5500

Regular price Dhs. 9,085.71 AED
Regular price Dhs. 6,857.14 AED Sale price Dhs. 9,085.71 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Introduction

Elevate your organization's ID card printing capabilities with the Fargo DTC5500LMX ID Card Printer, now available at NEO Digital. Engineered for high-volume, high-quality card production, this printer is especially suited for large corporations, educational institutions, and government agencies looking for a robust, environmentally friendly solution.

Key Features

  • High-Capacity Printing: Designed to handle large print jobs efficiently with a robust build that supports high-volume output.
  • Waste-Reducing Lamination: Incorporates wasteless lamination technology, reducing the cost per card and minimizing environmental impact.
  • Advanced Security Features: Offers a variety of encoding options to enhance card security, including smart card, magnetic stripe, and proximity card technologies.
  • Durable Card Production: Produces cards that are resistant to bending, cracking, and fading, suitable for rigorous everyday use.

Product Quality and Performance

The Fargo DTC5500LMX stands out for its operational efficiency and sustainability. It delivers professional-grade, durable cards with high-resolution printing and secure encoding capabilities.

  • Efficiency: Capable of printing up to 225 full-color, dual-sided cards per hour, enhancing productivity.
  • Quality: High-resolution printing ensures sharp images and text for easy verification and professional appearance.
  • Customer Feedback: Users commend its reliability, ease of use, and the exceptional quality of the printed cards.

Specifications

  • Printing Method: Dye-sublimation / resin thermal transfer for vibrant colors and sharp detail.
  • Connectivity: Equipped with standard USB and Ethernet connections for easy integration into existing networks.
  • Environmental Considerations: Built with energy-saving features and waste-reducing lamination technology.
  • Dimensions: Fits comfortably in office environments with a moderate footprint.

Purpose of Use

This printer is ideal for organizations that require reliable, high-volume card printing such as universities for student IDs, corporations for employee badges, and government bodies for secure access cards.

How to Use

To operate the Fargo DTC5500LMX effectively:

  1. Install the printer drivers and card design software on your network or individual computers.
  2. Connect the printer via USB or Ethernet.
  3. Load the card stock and ribbons into the printer.
  4. Design your ID cards using the software, setting up the necessary security features and print preferences.
  5. Begin your card production, monitoring the output for quality and consistency.

Supported OS/Applications/Industries

The printer supports a variety of operating systems, including Windows and macOS, ensuring compatibility across different IT infrastructures. It is highly suitable for sectors that demand high security and large-scale card issuance.

Benefits & Compatibility

  • Cost Efficiency: Reduces operational costs with high-capacity ribbons and wasteless lamination.
  • Enhanced Security: Customizable security features protect against unauthorized access and card duplication.
  • Environmental Impact: Eco-friendly design aligns with green initiatives and helps organizations reduce their carbon footprint.

Warranty and FAQs

The Fargo DTC5500LMX comes with a comprehensive manufacturer’s warranty and dedicated technical support. Visit the NEO Digital support page for FAQs and to access expert assistance.

Delivery Services (UAE)

NEO Digital provides fast, reliable delivery across the UAE, ensuring your printer arrives ready for immediate deployment.

After Sales Support

Our expert team offers thorough support to help you integrate and maximize the use of your Fargo DTC5500LMX, from initial setup to troubleshooting.

 

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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