NEOTECH
FingerTec IDCard Recognition i-Kadex
FingerTec IDCard Recognition i-Kadex
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The FingerTec i-Kadex offers reliable ID card recognition for secure access control, designed for fast and accurate user verification in any environment.
Overview:
The FingerTec i-Kadex is a compact and secure ID card recognition system designed for access control. Offering fast and reliable user verification, the i-Kadex is ideal for businesses and facilities requiring non-biometric access control solutions. With its easy integration with FingerTec master terminals like m-Kadex or R2, the i-Kadex provides an efficient and scalable solution for businesses seeking to enhance their security protocols.
Product Description:
The FingerTec i-Kadex supports RFID card verification, making it a convenient non-biometric access control system. This device is designed to work as a slave terminal, communicating with master terminals such as the m-Kadex or R2 for centralized management. The i-Kadex does not require any wiring for installation, and with its compact design, it can be easily installed at entry points where space is limited. Designed for small to medium-sized businesses, the i-Kadex is the perfect solution for enhancing access control with ID card recognition.
Key Features:
- RFID card recognition technology: Fast and secure user verification
- Compact and sleek design: Fits seamlessly into any environment
- Non-biometric access control: Ideal for businesses needing card-based access systems
- Supports RS485 communication protocol: Integrates easily with master terminals like m-Kadex and R2
- No wiring required for installation: Simple to set up and use
- Ingress software integration: Centralized management for access control data
Product Quality and Performance:
The FingerTec i-Kadex delivers high-quality performance with fast and accurate ID card recognition. Its durable design ensures reliable use in various environments, making it ideal for businesses requiring non-biometric access control. When integrated with master terminals and Ingress software, the i-Kadex provides a complete solution for secure access control.
Specifications:
- Verification Method: RFID card
- Card Capacity: Up to 30,000 RFID cards (via master terminal)
- Transaction Capacity: Up to 50,000 logs (via master terminal)
- Communication: RS485 (connects to master terminals)
- Power Supply: 12V DC (via master terminal)
- Software: FingerTec Ingress
- Dimensions: 80mm x 42mm x 15mm
- Weight: 0.1 kg
Purpose of Use:
The FingerTec i-Kadex is perfect for businesses requiring non-biometric access control through ID card recognition. It’s ideal for corporate offices, retail stores, and educational institutions looking for secure entry control and easy user management without relying on fingerprint or facial recognition.
How to Use:
Install the i-Kadex at entry points for RFID card-based access control. The system integrates with master terminals (like the m-Kadex or R2) and uses the RS485 communication protocol to connect. Employees present their ID card to the i-Kadex for quick verification, with data managed through FingerTec’s Ingress software.
Supported OS/Application/Industries:
The FingerTec i-Kadex integrates with Windows-based systems and is managed via Ingress software. It’s suitable for industries such as corporate offices, retail, education, and commercial buildings requiring secure, card-based access control.
Benefits & Compatibility:
The FingerTec i-Kadex offers a fast, secure, and non-biometric solution for access control. Its RFID card-based verification provides reliable access control for businesses that prefer non-fingerprint solutions. The i-Kadex works with master terminals and integrates with Ingress software, ensuring centralized management for multiple access points.
Warranty and FAQs:
The FingerTec i-Kadex comes with a one-year warranty covering hardware issues. FAQs provide guidance on setup, data management, and integration with master terminals to ensure smooth operation.
Packaging/Weight/Dimension:
The FingerTec i-Kadex is securely packaged with dimensions of 80mm x 42mm x 15mm and weighs 0.1 kg. The package includes the i-Kadex device and installation guide.
Shop Today & Receive Your Delivery Across the UAE!
Order the FingerTec i-Kadex today for fast delivery across the UAE, including Dubai, Abu Dhabi, and Sharjah. Enhance your access control system with secure RFID card recognition.
Best Price Guarantee:
We offer the FingerTec i-Kadex at competitive prices in the UAE. If you find a better price, we’ll match it! Shop now to upgrade your access control system with reliable ID card recognition.
After-Sales Support:
Our after-sales support team is ready to assist with installation, software integration, and ongoing maintenance of your FingerTec i-Kadex system, ensuring smooth and efficient operation.
Request for Customer Reviews and Testimonials:
Have you used the FingerTec i-Kadex? Share your feedback to help other businesses discover the benefits of this secure ID card recognition system.
Stock Availability:
The FingerTec i-Kadex is available for immediate shipping. Contact us today to verify stock availability and arrange fast delivery.
Get in Touch:
For inquiries about the FingerTec i-Kadex, including pricing and availability, contact our expert team today. We’re ready to assist you in finding the right ID card recognition solution for your business.
Disclaimer:
All product details are subject to change without notice. Images are for illustration purposes only and may not represent the exact product. Verify all specifications with our sales team before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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