NEO Digital
POSIFLEX TM-3110E
POSIFLEX TM-3110E
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your operational efficiency with the POSIFLEX TM-3110E, a 10-inch touch monitor designed for dynamic business environments. Discover the versatile applications and benefits of this compact device at NEOTECH!
Overview:
The POSIFLEX TM-3110E is a compact and versatile touch monitor tailored for businesses looking to enhance interactive applications within limited space. Ideal for retail, hospitality, and specialized customer service stations, this device provides a convenient and efficient user interface.
Product Description:
This model features a 10-inch capacitive touchscreen, offering superior responsiveness and precision for a variety of interactive tasks. Its sleek design and small footprint make it perfect for environments where space is at a premium but performance is not to be compromised. The TM-3110E integrates seamlessly with existing systems, offering a flexible solution for enhancing customer engagement.
Key Features:
- 10-Inch Capacitive Touchscreen: Delivers smooth and responsive touch interaction, improving user experience.
- Compact and Sleek Design: Fits easily in tight spaces, ideal for crowded or small work areas.
- High Durability: Constructed with robust materials to withstand daily use in busy environments.
- Easy Integration: Compatible with various operating systems and supports a range of connectivity options for easy setup.
Product Quality and Performance:
The POSIFLEX TM-3110E is built to high standards, ensuring durability and reliability in commercial settings. It's designed to perform consistently under frequent use, making it a dependable choice for businesses that require a stable and effective touch interface.
Specifications:
- Display Type: 10-inch TFT LCD with LED backlighting, offering clear and vibrant visuals.
- Touch Technology: Projected Capacitive touch technology for accurate and quick response.
- Resolution: High resolution for crisp text and detailed images.
- Connectivity: Supports essential connectivity options for seamless integration into various business systems.
Purpose of Use:
The TM-3110E is particularly effective in retail points of sale, hospitality management systems, and interactive kiosks, where its touch capabilities enhance transaction efficiency and customer interaction.
How to Use:
To set up the TM-3110E, connect it to your computing system via the appropriate cables and configure the touch settings. It can be mounted on a stand or integrated into a kiosk or counter, depending on your specific business needs.
Supported OS/Application/Industries:
With compatibility across major operating systems such as Windows, Linux, and Android, the TM-3110E is adaptable for use in various sectors including retail, hospitality, and service industries.
Benefits & Compatibility:
- Improved User Engagement: Provides an interactive interface that enhances customer and employee interactions.
- Space-Saving: Its compact design allows for installation in environments with limited space.
- Cost-Effective: Offers high functionality and durability at a competitive price, making it a valuable investment for any business.
Warranty and FAQs:
Includes a standard one-year warranty, with options for extended coverage. A comprehensive FAQ section and dedicated support services are available to assist with installation, operation, and troubleshooting.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure it arrives in perfect condition during transport.
- Weight: Lightweight design facilitates easy installation and repositioning.
- Dimensions: Optimally sized for placement in a variety of settings without dominating space.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX TM-3110E from NEOTECH and benefit from our prompt delivery service. Enhance your business capabilities with a reliable and efficient touch monitor designed for modern commercial use!
Best Price Guarantee:
NEOTECH offers the POSIFLEX TM-3110E at competitive prices, with a best price guarantee to ensure you receive the best value for your investment.
After Sales Support:
Our commitment to customer satisfaction includes providing robust after-sales support to help with any technical or operational issues, ensuring your touch monitor continues to operate effectively.
Request for Customer Reviews and Testimonials:
We encourage feedback on the POSIFLEX TM-3110E to help us continue to improve our products and services. Your experiences are invaluable to our product development and customer service efforts.
Stock Availability:
Before placing your order for the POSIFLEX TM-3110E, please contact us to confirm stock availability. Products may be available within 10-15 working days after your order confirmation. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the POSIFLEX TM-3110E or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring that your ordering process is as seamless as possible.
Disclaimer:
All information about the POSIFLEX TM-3110E on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability of products are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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