NEO Digital
UniFi Network Video Recorder Pro
UniFi Network Video Recorder Pro
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your premises with the UniFi Network Video Recorder Pro, featuring extensive storage capabilities and seamless integration with UniFi Protect cameras. Ideal for high-definition surveillance needs. Shop now at NEOTECH.
Overview
The UniFi Network Video Recorder Pro (UNVR Pro) is a professional-grade solution designed for businesses and organizations that require reliable, high-capacity video storage and management. This device is perfectly suited for integrating with UniFi Protect cameras, offering robust performance and extensive data security features.
Product Description
The UNVR Pro is equipped with a large storage capacity that supports up to 15 drives, allowing for extensive video archiving in high-definition. It features automatic camera detection and UniFi Protect software integration, enabling easy setup and management of your surveillance system. The device also includes advanced security measures to ensure that stored video data is protected against unauthorized access.
Key Features
- Extensive Storage: Supports up to 15 drives for a maximum capacity of 150 TB, providing ample space for high-resolution video recordings.
- UniFi Protect Integration: Seamlessly works with UniFi Protect cameras for centralized management and access to live feeds and recordings.
- Redundant Power Supply: Includes dual power supplies to ensure continuous operation, even in the event of a power supply failure.
- Network Redundancy: Offers multiple 10G SFP+ ports for enhanced data transmission reliability and speed.
- Advanced Security Features: Equipped with RAID configuration for data protection and encrypted disk partitions to secure sensitive video data.
Product Quality and Performance
The UNVR Pro is built with high-quality, durable components designed to withstand the demands of continuous, 24/7 video recording. Its performance is optimized to handle simultaneous recording and playback from multiple cameras without lag or downtime.
Specifications
- Storage Capacity: Up to 150 TB with support for 15 drives.
- Network Interfaces: Multiple 10G SFP+ ports for high-speed data transfer.
- Power: Dual redundant power supplies for higher reliability.
- Management: Integrated with UniFi Protect software for ease of use and advanced configuration options.
- Security: RAID and disk encryption to ensure data integrity and security.
Purpose of Use
The UNVR Pro is ideal for:
- Commercial Facilities: Provides comprehensive surveillance storage for shopping centers, office buildings, and warehouses.
- Educational Institutions: Enhances security monitoring in schools and campuses with extensive video archiving.
- Government Buildings: Ensures high-security environments are monitored and recordings are kept secure.
- Large Residential Complexes: Offers scalable solutions for multi-building residential properties requiring extensive surveillance.
How to Use
To set up the UniFi Network Video Recorder Pro:
- Install hard drives into the available slots, based on your storage needs.
- Connect the UNVR Pro to your network using 10G SFP+ ports for optimal performance.
- Integrate UniFi Protect cameras and configure them through the UniFi Protect interface.
- Set up RAID configurations and encrypted partitions to secure your data.
- Monitor and manage the system remotely through the UniFi Protect software.
Supported Industries
This video recorder is essential for industries requiring extensive and reliable surveillance systems, such as security, retail, education, and government sectors.
Benefits & Compatibility
- High-Capacity Storage: Allows for long-term recording and archiving of video footage.
- Reliable Performance: Ensures continuous operation with redundant power supplies and network connections.
- Secure Data Management: Keeps surveillance data protected with advanced security features.
- Easy Integration: Works seamlessly with UniFi Protect cameras and network infrastructure.
Warranty and FAQs
Includes a manufacturer's warranty that covers defects and malfunctions, complemented by an extensive online FAQ section for troubleshooting.
Packaging/Weight/Dimension
Includes the UNVR Pro unit, power cords, rack-mount brackets, and a quick start guide. Packaged securely to ensure it arrives in perfect condition.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the UniFi Network Video Recorder Pro from NEOTECH and benefit from our prompt and reliable delivery services, ensuring your surveillance system is enhanced without delay.
Best Price Guarantee
NEOTECH offers the UniFi Network Video Recorder Pro at competitive prices, ensuring you get the best value for your advanced surveillance needs.
After Sales Support
Our dedicated support team is available to assist with any setup, configuration, or troubleshooting queries, helping you to fully leverage the capabilities of your new surveillance system.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi Network Video Recorder Pro to help others make informed decisions and to assist us in our continuous product improvement.
Stock Availability
Please contact us directly to check the current availability of the UniFi Network Video Recorder Pro. We strive to maintain accurate stock levels to meet your needs promptly.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi Network Video Recorder Pro, contact our customer support team. We are committed to providing personalized assistance tailored to your security needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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