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NEOTECH

DASCOM DC-2300

DASCOM DC-2300

Regular price Dhs. 5,200.00 AED
Regular price Dhs. 5,257.14 AED Sale price Dhs. 5,200.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The DASCOM DC-2300 redefines printing efficiency, offering robust features that cater to the demanding needs of professional environments. With its cutting-edge technology and eco-friendly design, this printer ensures top-quality results while minimizing environmental impact. The DC-2300 is not just a printer; it's a revolutionary tool designed to optimize your workflow and productivity.

Key Features

  • High-Speed Printing: Exceptional print speeds up to 40 pages per minute.
  • Superior Print Quality: Sharp, clear images with a resolution of up to 1200 dpi.
  • Eco-Friendly: Uses sustainable, recycled materials in construction, reducing waste and energy consumption.
  • User-Friendly Interface: Simplified navigation with a touchscreen display, enhancing user interaction.
  • Advanced Connectivity: Supports various connectivity options including USB, Ethernet, and Wi-Fi for seamless integration.

Product Quality and Performance

The DASCOM DC-2300 stands out for its exceptional quality and performance. Rigorously tested to meet high standards of durability and reliability, it consistently delivers superior results. Customers praise its endurance and efficiency in handling large print jobs, confirming its top-notch performance through positive testimonials and high ratings.

Specifications

  • Dimensions: 15.7" x 13.3" x 9.4"
  • Weight: 22 pounds
  • Print Technology: Laser
  • Max Print Speed: Up to 40 ppm
  • Duty Cycle: Up to 50,000 pages per month
  • Paper Capacity: 250 sheets standard, expandable to 550 sheets
  • Power Consumption: Energy-efficient model, 50% less energy than standard printers

Purpose of Use

Designed for high-demand environments like busy offices and print centers, the DC-2300 excels in delivering fast, reliable output. Whether you're printing business reports, marketing materials, or client proposals, this printer is built to meet your toughest demands.

How to Use

Maximize your DASCOM DC-2300's performance with these steps:

  1. Setup: Follow the detailed guide to set up your printer right out of the box.
  2. Operation: Utilize the touchscreen for intuitive control over print jobs.
  3. Maintenance: Regular maintenance tips are provided to ensure longevity and consistent performance.
  4. Troubleshooting: Quick-reference troubleshooting advice helps resolve issues promptly.

Supported OS/Application/Industries

The DASCOM DC-2300 is highly compatible with various operating systems including Windows, macOS, and Linux. It is an essential tool in industries such as finance, legal, and healthcare, where reliable printing is critical to operational success.

Benefits & Compatibility

The DC-2300 enhances your professional environment with its:

  • Energy Efficiency: Lowers operational costs with energy-saving features.
  • Compatibility: Integrates smoothly with existing systems and software.
  • Cost Efficiency: High-yield toners and efficient power use reduce total cost of ownership.

Warranty and FAQs

The DASCOM DC-2300 comes with a one-year warranty covering parts and labor, ensuring peace of mind. Our FAQ section addresses common concerns and solutions to enhance user experience and satisfaction.

Delivery Services (UAE)

We provide fast and reliable delivery services across the UAE, ensuring your DASCOM DC-2300 arrives safely and on time. Major cities and emirates are covered with an emphasis on efficient, secure transport.

After Sales Support

NEO Digital is committed to excellent after-sales support. Our dedicated team is ready to assist you with any inquiries or issues to ensure satisfaction with your DASCOM DC-2300.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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