NEOTECH
FUJIFILM X-T5 Mirrorless Camera with 16-80mm Lens, Black
FUJIFILM X-T5 Mirrorless Camera with 16-80mm Lens, Black
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Description:
The FUJIFILM X-T5 Mirrorless Camera with 16-80mm Lens, Black is a powerful tool for photographers seeking top-tier performance and versatility. With its state-of-the-art technology and sleek design, this camera is ideal for both professional photographers and passionate enthusiasts looking to capture stunning images and videos.
Design and Functionality:
The FUJIFILM X-T5 boasts a compact, lightweight body with a retro aesthetic that combines style with practicality. Its intuitive controls and high-resolution electronic viewfinder ensure a seamless shooting experience, allowing photographers to focus on creativity without compromise.
Key Features:
- 26.1 MP APS-C X-Trans CMOS 4 Sensor: Delivers stunning image quality with rich colors and fine details.
- 4K DCI/UHD Video Recording: Capture professional-grade video with exceptional clarity and dynamic range.
- 5-Axis In-Body Image Stabilization: Ensures sharp, blur-free images even in challenging shooting conditions.
- High-Speed Autofocus: Advanced AF system with face and eye detection for precise focusing.
- Weather-Resistant Construction: Durable design to withstand dust, moisture, and low temperatures.
- Versatile 16-80mm Lens: Offers a wide focal range, making it suitable for various photography styles from landscapes to portraits.
Product Quality and Performance:
The FUJIFILM X-T5 is engineered for high performance, meeting rigorous quality standards. Its APS-C X-Trans CMOS 4 sensor and X-Processor 4 deliver outstanding image quality and speed, while the in-body image stabilization system ensures sharp and steady shots. User testimonials praise its reliability and versatility, making it a preferred choice for demanding photo and video projects.
Specifications:
- Dimensions: 132.5 x 92.8 x 63.8 mm
- Weight: 507g (body only)
- Sensor: 26.1 MP APS-C X-Trans CMOS 4
- ISO Range: 160-12,800 (expandable to 80-51,200)
- Battery Life: Approximately 500 shots per charge
- Material Composition: Durable, eco-friendly materials
Purpose of Use:
The FUJIFILM X-T5 is perfect for a wide range of photography applications, from studio work and landscape photography to street and travel photography. Its advanced features and versatile lens make it an excellent choice for capturing high-quality images and videos in various environments and lighting conditions.
How to Use:
To start using the FUJIFILM X-T5, charge the battery fully and insert a compatible SD card. Attach the 16-80mm lens, turn on the camera, and use the mode dial to select your desired shooting mode. Adjust settings using the intuitive controls and start capturing stunning photos and videos. For detailed instructions, refer to the included user manual.
Supported OS/Application/Industries:
The FUJIFILM X-T5 is compatible with both Windows and macOS for post-processing using popular software such as Adobe Lightroom and Photoshop. It is highly relevant in industries like professional photography, videography, and media production, where high-quality imaging and versatile performance are crucial.
Benefits & Compatibility:
- Superior Image Quality: The 26.1 MP sensor and advanced processing engine ensure exceptional photos and videos.
- Versatile Lens: The included 16-80mm lens covers a wide range of shooting scenarios, from wide-angle to mid-telephoto.
- Robust and Reliable: Weather-sealed body and high-quality materials ensure durability in various conditions.
Warranty and FAQs:
The FUJIFILM X-T5 comes with a one-year warranty covering any manufacturing defects. For common questions and troubleshooting tips, visit the NEO Digital product services page. Should any issues arise, our support team is ready to assist, and the RMA process will be initiated if necessary.
Delivery Services (UAE):
We offer prompt and reliable delivery services across the UAE, ensuring your FUJIFILM X-T5 Mirrorless Camera with 16-80mm Lens, Black reaches you quickly and safely. Our delivery network covers all major cities and emirates, providing a hassle-free shopping experience.
After Sales Support:
Customer satisfaction is paramount to us. We provide comprehensive after-sales support to address any concerns and ensure a seamless experience with your FUJIFILM X-T5. Our team is ready to assist with any queries or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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