NEOTECH
FingerTec Fingerprint Recognition R2c
FingerTec Fingerprint Recognition R2c
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The FingerTec R2c is a compact fingerprint slave terminal designed for secure access control, seamlessly integrating with the R2 system for enhanced security.
Overview:
The FingerTec R2c is a compact fingerprint recognition slave terminal designed to work seamlessly with the FingerTec R2 as part of an advanced access control system. Built for businesses requiring high security, the R2c serves as an additional terminal to enhance the accuracy and security of access points. With its compact design and fast fingerprint recognition capabilities, the R2c provides an efficient and secure solution for biometric verification.
Product Description:
The FingerTec R2c is a slave terminal that works exclusively with master terminals such as the FingerTec R2 to offer secure fingerprint-based access control. Designed for ease of installation, the R2c supports fingerprint verification and communicates with master terminals via the RS485 communication protocol. It stores fingerprint templates and processes access commands directly from the master terminal. This setup is ideal for businesses with multiple access points requiring an enhanced layer of security.
Key Features:
- Fingerprint recognition slave terminal: Works with FingerTec R2 for secure access control
- Compact and durable design: Small footprint, perfect for tight spaces
- High-speed fingerprint recognition: Provides fast and accurate verification
- RS485 communication protocol: Seamless communication with master terminals like the FingerTec R2
- No standalone operation: Works only with FingerTec master terminals
- Ingress software compatibility: Manages data centrally for efficient control of multiple access points
- Secure and efficient: Ideal for additional access points requiring high security
Product Quality and Performance:
The FingerTec R2c offers high-performance fingerprint recognition as a slave terminal, ensuring fast and accurate verification. Paired with a master terminal like the R2, it delivers secure access control to high-traffic areas. Its compact size allows for installation in confined spaces, making it versatile for various environments.
Specifications:
- Verification Method: Fingerprint (via master terminal)
- Communication: RS485 (connects to FingerTec R2 or other master terminals)
- Power Supply: Powered by master terminal (R2)
- Software: FingerTec Ingress (through master terminal)
- Dimensions: 90mm x 45mm x 30mm
- Weight: 0.1 kg
Purpose of Use:
The FingerTec R2c is ideal for businesses requiring multiple access points with biometric security. As a slave terminal, it provides additional fingerprint-based security for areas like corporate offices, manufacturing plants, data centers, and secure rooms where enhanced access control is necessary.
How to Use:
The R2c is installed at secondary access points and connects to a master terminal such as the FingerTec R2 using the RS485 communication protocol. Employees use their fingerprints for verification, which is processed by the master terminal. The system is managed centrally via FingerTec Ingress software.
Supported OS/Application/Industries:
The R2c integrates with FingerTec master terminals like the R2 and is managed through Ingress software. It’s suitable for industries such as corporate offices, retail, manufacturing, and financial institutions where high-security access control is required.
Benefits & Compatibility:
The FingerTec R2c offers fast, secure fingerprint verification as part of a larger access control system. Its small size and easy integration with master terminals make it a versatile solution for businesses seeking to enhance security at multiple access points.
Warranty and FAQs:
The FingerTec R2c comes with a one-year warranty covering hardware malfunctions. FAQs cover topics like installation, connectivity, and integration with master terminals to ensure smooth operation.
Packaging/Weight/Dimension:
The FingerTec R2c is securely packaged with dimensions of 90mm x 45mm x 30mm and a weight of 0.1 kg. The package includes the R2c terminal and installation guide.
Shop Today & Receive Your Delivery Across the UAE!
Order the FingerTec R2c today and enjoy fast delivery across the UAE, including Dubai, Abu Dhabi, and Sharjah. Enhance your access control system with this compact, secure fingerprint recognition slave terminal.
Best Price Guarantee:
We offer the FingerTec R2c at competitive prices in the UAE. If you find a better price, we’ll match it! Shop now to improve your access control system with the R2c fingerprint slave terminal.
After-Sales Support:
Our after-sales support team is available to help with installation, troubleshooting, and ongoing maintenance of your FingerTec R2c terminal, ensuring optimal performance in your access control system.
Request for Customer Reviews and Testimonials:
Have you used the FingerTec R2c? Share your experience with us and help other businesses understand the benefits of this fingerprint slave terminal.
Stock Availability:
The FingerTec R2c is available for immediate shipping. Contact us today to verify stock availability and arrange fast delivery to your business.
Get in Touch:
For inquiries about the FingerTec R2c, including pricing and availability, contact our expert team today. We’re here to assist you in enhancing your access control system with this compact fingerprint terminal.
Disclaimer:
All product details are subject to change without notice. Images are for illustration purposes only and may not represent the exact product. Verify all specifications with our sales team before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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