NEO Digital
POSIFLEX TM-4010HDMI
POSIFLEX TM-4010HDMI
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost engagement and operational efficiency with the POSIFLEX TM-4010HDMI, featuring a 10-inch high-definition touch display with HDMI connectivity. Ideal for various business settings. Discover more at NEOTECH!
Overview:
The POSIFLEX TM-4010HDMI is a compact and powerful touch monitor designed to enhance user interaction in a variety of business environments. With its 10-inch high-definition display and HDMI connectivity, this monitor is perfect for those requiring clear, responsive touch capabilities within a small footprint.
Product Description:
This model comes equipped with a capacitive touchscreen that offers precise touch sensitivity and high-definition clarity, making it ideal for detailed applications that require accuracy and visual sharpness. Its HDMI interface ensures high-quality video output, and its durable design makes it suitable for use in demanding retail, hospitality, and industrial environments.
Key Features:
- 10-Inch HD Capacitive Touchscreen: Delivers crisp visuals and responsive touch interactions for an improved user experience.
- HDMI Connectivity: Provides superior video quality and easy connection to a range of devices.
- Robust Build Quality: Engineered to withstand the rigors of daily use in busy settings.
- Versatile Installation Options: Can be wall-mounted or used on a stand, offering flexibility in placement and usage.
Product Quality and Performance:
The TM-4010HDMI is built with durability in mind, featuring a high-strength glass screen resistant to scratches and impacts. Its performance is optimized for both speed and accuracy, with a touch response that enhances productivity and user satisfaction.
Specifications:
- Display Type: 10-inch TFT LCD with LED backlighting for vibrant and energy-efficient visuals.
- Touch Technology: Projected Capacitive touch for multi-touch support and fine interaction detail.
- Resolution: 1280x800 HD resolution ensures sharp and clear images.
- Connectivity: HDMI port for high-quality video output, along with USB for touch interface.
Purpose of Use:
This touch monitor is particularly effective for applications such as interactive kiosks, point-of-sale systems, and information terminals where space is limited but high-quality display and interaction are critical.
How to Use:
To set up the TM-4010HDMI, connect it to a computer or media device via HDMI for video and USB for touch functionality. Configure the display settings on your device to optimize resolution and touch accuracy. Mount the monitor according to your space requirements and intended user interaction.
Supported OS/Application/Industries:
The monitor is compatible with various operating systems, including Windows, Linux, and Android, making it suitable for a wide range of applications in retail, hospitality, healthcare, and education sectors.
Benefits & Compatibility:
- Enhanced Visual Interaction: High-definition display enriches customer interactions with vivid images and sharp text.
- Space-Efficient Design: Ideal for environments where space is at a premium, without compromising on functionality or visual quality.
- Reliable and Durable: Designed for long-term use with minimal maintenance required, ensuring a good return on investment.
Warranty and FAQs:
Includes a standard one-year warranty, extendable to further ensure your investment. Comprehensive support and FAQs are available to help with setup, troubleshooting, and general maintenance.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to protect the unit during shipping.
- Weight: Light enough to handle easily but robust enough to stand firm in public use environments.
- Dimensions: Compact dimensions allow for versatile placement and easy integration into existing setups.
Shop Today & Receive Your Delivery Across the UAE:
Order your POSIFLEX TM-4010HDMI from NEOTECH today and benefit from our efficient delivery service. Transform your business with advanced touchscreen technology designed for modern needs!
Best Price Guarantee:
NEOTECH offers the POSIFLEX TM-4010HDMI at competitive prices, with a price match guarantee to ensure you get the best deal available.
After Sales Support:
Our commitment to excellence includes comprehensive after-sales support, helping you navigate any technical issues or operational questions to ensure your equipment continues to perform optimally.
Request for Customer Reviews and Testimonials:
We value your feedback on the POSIFLEX TM-4010HDMI to continuously improve our products and services. Your insights help us enhance our offerings and service delivery.
Stock Availability:
Before placing your order for the POSIFLEX TM-4010HDMI, please contact us to confirm stock availability. Products may be available within 10-15 working days after your order confirmation. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the POSIFLEX TM-4010HDMI or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring that your ordering process is as seamless as possible.
Disclaimer:
All information about the POSIFLEX TM-4010HDMI on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability of products are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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