NEO Digital
LENOVO IDEAPAD SLIM 5 16IRL8 Laptop - 13th Gen i5-1335U, 8GB, 512GB SSD, 16" WUXGA
LENOVO IDEAPAD SLIM 5 16IRL8 Laptop - 13th Gen i5-1335U, 8GB, 512GB SSD, 16" WUXGA
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Harness robust productivity with the Lenovo IdeaPad Slim 5 16IRL8, featuring a 13th Gen Intel i5-1335U, 8GB RAM, 512GB SSD, and a stunning 16-inch WUXGA display. Perfect for professionals seeking efficiency and high performance.
Overview:
The Lenovo IdeaPad Slim 5 16IRL8 is designed for those who require a blend of performance, large display, and portability. It offers a perfect solution for professionals, students, and daily users who want an enhanced visual experience without sacrificing performance.
Product Description:
The Lenovo IdeaPad Slim 5 16IRL8 comes equipped with the latest 13th Generation Intel Core i5-1335U processor, providing excellent efficiency and speed for multitasking and demanding applications. With 8GB of RAM and a 512GB SSD, it ensures smooth operations and ample storage for all your files and applications. The 16-inch WUXGA display offers a broad and vivid visual experience, making it ideal for content creation, multimedia consumption, and productivity tasks. Its sleek and lightweight design makes it highly portable, while the sturdy build quality ensures it can handle the rigors of daily use.
Key Features:
- 13th Gen Intel Core i5-1335U Processor: Delivers powerful and efficient performance for all your computing needs.
- 8GB RAM & 512GB SSD: Provides ample memory and quick-access storage for a seamless user experience.
- 16-inch WUXGA Display: Offers exceptional visual clarity and detail for an immersive viewing experience.
- Sleek and Portable Design: Ideal for carrying between meetings or lectures due to its thin profile.
- Robust Connectivity: Equipped with Wi-Fi 6, Bluetooth 5.2, USB-C, and more for versatile connectivity options.
Product Quality and Performance:
The IdeaPad Slim 5 16IRL8 is built to Lenovo’s high-quality standards, ensuring it delivers reliable performance and durability. It is designed to accommodate various productivity and entertainment needs, making it a versatile choice for many users.
Specifications:
- Processor: Intel Core i5-1335U, 13th Generation
- Memory: 8GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Display: 16" WUXGA (1920x1200), anti-glare
- Graphics: Integrated Intel Iris Xe Graphics
- Connectivity: Wi-Fi 6, Bluetooth 5.2, USB-C, USB 3.2, HDMI, SD card reader
- Operating System: Windows 11 Home
- Battery Life: Up to 11 hours
- Dimensions: 356.67 x 251.9 x 18.9 mm
- Weight: Approximately 1.9 kg
Purpose of Use:
This laptop is an excellent choice for users who need a reliable machine for work, study, and casual entertainment. It’s particularly suited for those who value screen real estate for multitasking and multimedia applications.
How to Use:
Optimize your workflow by taking advantage of the large WUXGA display for multitasking. Regular maintenance, such as software updates and data backup, will keep the laptop running efficiently.
Benefits & Compatibility:
The spacious screen and powerful internals make the IdeaPad Slim 5 16IRL8 suitable for a variety of tasks, from document editing and web browsing to light photo editing and video streaming.
Warranty and FAQs:
Includes a standard one-year Lenovo warranty, which covers manufacturing defects and provides access to technical support for troubleshooting common issues.
Shop Today & Receive Your Delivery:
Available through Lenovo’s official website and authorized retailers. Check for the best shipping options to receive your laptop promptly.
Best Price Guarantee:
Ensure you're getting the best deal by shopping around and comparing prices across different retailers. Watch for sales and promotional discounts to maximize your savings.
After Sales Support:
Lenovo provides comprehensive after-sales service, including technical assistance and software updates, ensuring your laptop continues to perform at its best.
Request for Customer Reviews and Testimonials:
We encourage owners of the Lenovo IdeaPad Slim 5 16IRL8 to share their experiences to help others make informed decisions about this laptop’s capabilities and performance.
Stock Availability:
Contact Lenovo or authorized retailers for the most up-to-date information on availability to ensure you can secure this laptop without any delays.
Get in Touch:
For more information or assistance with the Lenovo IdeaPad Slim 5 16IRL8, reach out to Lenovo’s customer support or visit an authorized dealer for professional guidance and support.
Disclaimer:
Before purchasing, verify that the laptop’s specifications meet your specific needs. Review the retailer's return policy and warranty details to ensure a secure and satisfactory purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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