NEOTECH
Suprema Biostation 2
Suprema Biostation 2
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the Suprema BioStation 2, a fast and reliable fingerprint access control and time attendance terminal with advanced biometric authentication and large data storage.
Overview:
The Suprema BioStation 2 is a high-performance fingerprint access control and time attendance terminal designed for fast, secure, and accurate biometric authentication. With Suprema’s latest fingerprint algorithm, it offers superior speed and accuracy while supporting massive storage capacity, capable of holding up to 1,000,000 user records and 3,000,000 event logs. This makes the BioStation 2 ideal for large-scale installations requiring rapid fingerprint scanning and secure access control.
Featuring Gigabit Ethernet for fast data transmission and powerful quad-core processing, the BioStation 2 ensures smooth performance even in high-traffic environments. The sleek, modern design makes it a perfect solution for corporate offices, government buildings, and industrial sites.
Product Description:
The Suprema BioStation 2 is built to deliver fast and accurate biometric identification, making it ideal for environments with large user populations. Powered by Suprema’s advanced fingerprint technology, it supports high-speed matching of up to 20,000 matches per second, ensuring seamless user experience during peak hours. The device stores 1,000,000 user fingerprints and 3,000,000 event logs, providing ample capacity for large-scale deployments.
In addition to fingerprint authentication, BioStation 2 also supports RFID cards and integrates with Suprema’s BioStar 2 platform for easy access control and attendance management. Its IP65-rated design makes it suitable for both indoor and outdoor installations, offering durability and long-lasting performance even in challenging conditions.
Key Features:
- Fast Biometric Identification: Suprema's latest algorithm allows 20,000 matches per second for quick access.
- Large Data Storage: Stores up to 1,000,000 user records and 3,000,000 event logs.
- Multi-Authentication Methods: Supports fingerprint, RFID cards, and PIN codes for flexible security.
- Durable Design: IP65-rated for waterproof and dustproof protection, perfect for outdoor use.
- Gigabit Ethernet: Provides fast data transmission for real-time access control and event monitoring.
- BioStar 2 Integration: Seamlessly integrates with Suprema’s BioStar 2 for centralized access and time attendance management.
- Energy Efficient: Low power consumption for 24/7 operation.
Product Quality and Performance:
The Suprema BioStation 2 offers enterprise-grade performance, with fast fingerprint matching and high capacity storage for large-scale organizations. Its IP65-rated construction ensures durability in harsh environments, making it suitable for industrial sites or outdoor facilities. The 1.0 GHz processor and Gigabit Ethernet allow for fast, reliable data processing and transmission, ensuring smooth operation even in high-traffic areas.
Specifications:
- Processor: 1.0 GHz Quad-Core CPU
- Memory: 256MB RAM, 8GB Flash
- Fingerprint Capacity: 1,000,000 templates
- Log Capacity: 3,000,000 event logs
- Authentication Methods: Fingerprint, RFID (MIFARE, DESFire, FeliCa), PIN
- Ingress Protection: IP65-rated (waterproof and dustproof)
- Network Interface: 1 x Gigabit Ethernet (10/100/1000 Mbps)
- USB Ports: 1 x USB 2.0
- Display: 2.4" Color LCD
- Power Supply: 12V DC
- Operating Temperature: -20°C to 50°C
Purpose of Use:
The Suprema BioStation 2 is designed for large-scale access control and time attendance management in industries such as corporate offices, government facilities, industrial sites, and educational institutions. Its fast identification and high data capacity make it perfect for high-traffic environments requiring secure and efficient biometric access.
How to Use:
Install the BioStation 2 at building entrances, security checkpoints, or time clock stations. Users can authenticate via fingerprint, RFID card, or PIN code. The device connects to BioStar 2 for easy user management, attendance tracking, and access control administration.
Supported OS/Application/Industries:
The Suprema BioStation 2 integrates with BioStar 2 for seamless access control and time attendance management across various industries, including government, corporate offices, manufacturing, healthcare, and education.
Benefits & Compatibility:
The BioStation 2 provides multi-factor authentication for enhanced security. It is compatible with existing access control systems and supports integration with BioStar 2 for centralized management of access rights and attendance records.
Warranty and FAQs:
The Suprema BioStation 2 comes with a 2-year warranty. Visit the Suprema support page for installation guides, FAQs, and troubleshooting resources.
Packaging/Weight/Dimension:
- Weight: 400g
- Dimensions: 132 x 128 x 52 mm
- Packaging: Securely packaged with installation guide and necessary cables included.
Best Price Guarantee:
We offer the best price for the Suprema BioStation 2 in Dubai, UAE. Our price match guarantee ensures competitive pricing for your biometric access control and time attendance needs.
After-Sales Support:
Our dedicated support team is available to assist with setup, configuration, and ongoing support for the Suprema BioStation 2. We ensure your access control system is fully optimized for security and efficiency.
Get in Touch:
For more information about the Suprema BioStation 2, contact our expert team for advice on the best biometric access control solutions for your business.
Stock Availability:
We strive to keep the Suprema BioStation 2 in stock for fast shipping. Most orders ship within 2-3 business days, but for urgent requests, please contact us to confirm availability.
Disclaimer:
Product specifications, availability, and pricing are subject to change without notice. Images are for illustration purposes only. Please verify all details with a sales representative before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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