NEOTECH
Zebra Barcode Scanner DS-9208
Zebra Barcode Scanner DS-9208
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Zebra DS-9208 Omnidirectional Hands-Free Barcode Scanner is engineered to streamline operations in dynamic environments where speed and accuracy are paramount. This compact, versatile scanner is capable of reading both 1D and 2D barcodes from paper labels as well as mobile displays, making it an excellent choice for retail checkout counters, hospitality venues, and ticketing offices.
Key Features
- Omnidirectional Scanning: Allows for quick scanning from any angle, enhancing throughput and customer satisfaction.
- Dual-mode Functionality: Operates in both hands-free and handheld modes, providing flexibility to accommodate different operational needs.
- Mobile Barcode Scanning: Efficiently scans barcodes displayed on mobile devices, perfect for mobile coupons, digital tickets, and loyalty cards.
Product Quality and Performance
The DS-9208 is designed for durability and performance:
- High-Speed Scanning: Delivers superior scanning performance on all barcodes, ensuring quick transaction processing.
- Rugged Design: Built to withstand everyday drops and bumps encountered in high-traffic environments.
Specifications
- Dimensions: 5.512 x 3.232 x 3.150 inches
- Weight: Approximately 10 oz
- Scan Pattern: Omnidirectional
- Interfaces Supported: USB, RS232, Keyboard Wedge, and more
Purpose of Use
This scanner is ideally suited for:
- Retail: Enhances checkout processes by rapidly scanning items, reducing customer wait times.
- Hospitality: Streamlines order taking and payments in busy restaurants or cafes.
- Event Management: Quickly processes ticket validation and check-ins at entry points.
How to Use
To effectively use the Zebra DS-9208:
- Connect the scanner to your point of sale or computer system using the appropriate interface.
- Position the scanner on the counter for hands-free operation or use it in hand for scanning bulky items.
- Adjust the scanner settings through Zebra software to optimize scanning based on your specific needs.
Supported OS/Application/Industries
The DS-9208 is compatible with various operating systems, ensuring seamless integration into existing technology environments used across retail, hospitality, and event management.
Benefits & Compatibility
- Versatility: The ability to read barcodes from various surfaces, including mobile screens, enhances service capabilities.
- Efficiency: Increases transaction speeds, which can lead to higher customer throughput and reduced operational costs.
Warranty and FAQs
Zebra offers a standard warranty for the DS-9208, with extended service options available. Detailed support information and FAQs can be accessed on the NEO Digital product services page.
Delivery Services (UAE)
NEO Digital ensures fast and secure delivery across the UAE, facilitating a swift start to your enhanced scanning operations.
After Sales Support
NEO Digital is dedicated to providing outstanding after-sales support, ensuring your Zebra DS-9208 continues to meet your business needs effectively.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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