NEOTECH
21.5 inch Kitchen Display Touch Screen for Efficient Kitchen Management
21.5 inch Kitchen Display Touch Screen for Efficient Kitchen Management
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your kitchen efficiency with the KDS 21.5" Android touch screen display, offering fast, reliable management solutions. Shop now for seamless dining operations!
Overview:
The KDS 21.5 inch Kitchen Display Touch Screen is designed to streamline kitchen operations with its high-resolution display and Android 11 operating system. This cutting-edge kitchen display system (KDS) enhances workflow efficiency, making it perfect for fast-paced restaurants, cafes, and dining establishments. With a large 21.5-inch touch screen, it ensures clear visibility and smooth navigation, significantly improving kitchen and dining management.
Optimize your kitchen’s performance with the ARM Cortex-A55 2.0GHz CPU, which powers quick and reliable processing for all your orders. This kitchen display system is designed to handle high-traffic environments, helping to reduce errors and ensure timely service. With video technical support and field maintenance options, it's backed by comprehensive after-sales service, making it a top choice for modern kitchens.
Key Features:
- Large 21.5-inch Touch Screen: Enhances order visibility, ensuring smoother kitchen workflow.
- High Resolution (1920*1080): Crystal-clear display for easy reading of orders and instructions.
- Fast ARM Cortex-A55 2.0GHz CPU: Provides quick response times, keeping up with the busiest kitchens.
- RAM Options (2G/4G): Flexibility to choose the right performance level for your operation.
- SSD Storage (16G/32G): Secure, reliable storage for apps and system data.
- Android 11 OS: User-friendly, customizable interface for seamless integration with existing kitchen management systems.
- Built-in 1.5W Mono Speaker: Ensures important alerts or notifications are easily heard.
- After-sales Support: Video and online support, along with field maintenance, to ensure ongoing reliability.
Product Quality and Performance:
The KDS 21.5 inch Kitchen Display Touch Screen is engineered to handle the rigors of a busy kitchen. Its high-quality display ensures accurate order tracking, while the ARM Cortex-A55 CPU delivers quick processing even during peak hours. Built to last, this display system guarantees reliable performance with its durable design and modern technology.
Specifications:
- Screen Size: 21.5 inch
- Resolution: 1920*1080
- CPU: ARM Cortex-A55, 2.0GHz
- RAM: 2G/4G
- SSD: 16G/32G
- Operating System: Android 11
- Speaker: 1.5W Mono
- Touch Screen: Capacitive, 21.5 inch
Purpose of Use:
This product is specifically designed for restaurant kitchens, cafes, and food establishments that need a reliable and efficient kitchen display system to manage orders and optimize service. The large screen size and fast processing speed allow kitchen staff to easily monitor and track orders, ensuring timely service and reducing wait times.
How to Use:
Set up the KDS 21.5 inch Kitchen Display in your kitchen and connect it to your order management system. The intuitive Android 11 interface makes it easy to navigate, and the capacitive touch screen allows quick interactions. This device is perfect for managing multiple orders simultaneously and can easily be integrated into existing kitchen workflows.
Supported Industries:
This display is ideal for:
- Restaurants
- Cafes
- Fast-food chains
- Food trucks
- Catering services
Benefits & Compatibility:
- Improves kitchen efficiency by reducing order errors and ensuring accurate communication between front-of-house and kitchen staff.
- Compatible with most Android apps, allowing seamless integration with existing kitchen management systems.
- Eco-friendly design reduces energy consumption.
Warranty & FAQs:
The product comes with a one-year warranty, ensuring your investment is protected. Our customer support team offers video and online technical support, along with field installation and maintenance for ongoing reliability.
FAQs:
-
What kind of support is available?
- Video and online technical support, as well as field installation and maintenance services, are provided.
-
Is the screen size adjustable?
- Yes, the product is available in both 21.5-inch and 15.6-inch models.
-
What operating system does it run on?
- This kitchen display runs on Android 11.
Packaging, Weight, and Dimensions:
The KDS 21.5 inch Kitchen Display is securely packaged to ensure safe delivery. The unit’s dimensions and weight are optimized for efficient transport and installation in commercial kitchens.
Shop Today & Receive Your Delivery Across the UAE!
Order your KDS 21.5 inch Kitchen Display from NEOTECH today and enjoy fast, reliable delivery across the UAE. Whether in Dubai, Abu Dhabi, or any other emirate, our logistics network ensures timely delivery to help streamline your kitchen management.
Best Price Guarantee:
We offer the best price on the KDS 21.5 inch Kitchen Display in Dubai and across the UAE. If you find a lower price, we will match it, ensuring you get the best value.
After-Sales Support:
At NEOTECH, we pride ourselves on excellent after-sales support. Whether through video technical support, field maintenance, or online assistance, our team is dedicated to ensuring you get the most from your purchase.
Request for Customer Reviews and Testimonials:
We would love to hear from our customers! Share your experiences with the KDS 21.5 inch Kitchen Display and let others know how it has improved your kitchen management.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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