NEOTECH
RONGTA ACE H1 Thermal Receipt Printer
RONGTA ACE H1 Thermal Receipt Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the RONGTA ACE H1 Thermal Receipt Printer with 250mm/s high-speed printing, compact design, and versatile connectivity options. Ideal for retail and hospitality. Buy now!
Overview
The RONGTA ACE H1 Thermal Receipt Printer combines speed, efficiency, and versatility in a compact design. Perfect for various industries including retail, hospitality, and logistics, this printer ensures high-quality, reliable performance with its robust features and multiple connectivity options.
Product Description
The RONGTA ACE H1 Thermal Receipt Printer is designed for efficiency and productivity. It offers a maximum printing speed of 250mm/s, making it ideal for fast-paced environments. Its compact, fashionable design allows it to fit seamlessly into any workspace. This printer supports multiple connectivity options including USB, Ethernet, Serial, WiFi, and Bluetooth, providing flexibility and convenience. Additionally, it can handle both 80mm and 58mm thermal paper rolls, making it a versatile choice for various printing needs.
Key Features
- High-Speed Printing: Prints at up to 250mm/s for fast and efficient receipt printing.
- Compact Design: Sleek and space-saving design suitable for any workspace.
- Multiple Connectivity Options: Includes USB, Ethernet, Serial, WiFi, and Bluetooth interfaces.
- Versatile Media Handling: Supports both 80mm and 58mm thermal paper rolls.
- Voice Alarm: Provides voice notifications for various printer statuses.
- NFC Functionality: Includes NFC for easy and quick pairing with devices.
Product Quality and Performance
The RONGTA ACE H1 is built to last, featuring a thermal print head with a lifespan of 150km and an auto cutter capable of 2 million cuts. Its reliability is backed by certifications such as CCC, CE, and FCCID, ensuring it meets international quality standards. Customer testimonials highlight its dependability and ease of use, making it a trusted choice for various applications.
Specifications
- Printing Method: Direct thermal printing
- Printing Width: 72mm or 48mm
- Printing Speed: Max. 250mm/s
- Paper Width: 79.5±0.5mm
- Paper Thickness: 0.06~0.08mm
- Paper Roll Diameter: φ80mm (max)
- Dimension: 127×127×127mm
- Weight: 1.27kg
- Interface: USB, Ethernet, Serial, WiFi, Bluetooth
- Power Supply: 24V, 2.5A
- Emulation: ESC/POS/OPOS
- Driver: WIN2003/WINXP/WIN7/WIN8/WIN10/LINUX/Mac
- SDK: Android, IOS
- Working Temperature: -10~50 °C
- Working Humidity: RH 5~95%
- Storage Temperature: -20~60°C
- Storage Humidity: RH 5~90%
Purpose of Use
The RONGTA ACE H1 is ideal for businesses requiring fast and reliable receipt printing. Its compact design and versatile connectivity options make it suitable for retail, hospitality, food service, and logistics. It is perfect for printing receipts, invoices, and other essential documents quickly and efficiently.
How to Use
To use the RONGTA ACE H1 Thermal Receipt Printer, connect it via the available interfaces (USB, Ethernet, Serial, WiFi, Bluetooth). Load the thermal paper roll and set up the printer using the intuitive interface. Follow the straightforward instructions for optimal performance and maintenance, ensuring efficient and trouble-free operation.
Supported OS/Application/Industries
This printer is compatible with various operating systems, including Windows XP, 2003, Vista, Win 7, Win 8, and Windows 10 (32/64 bits), as well as Android and iOS through its SDK. It is suitable for industries such as retail, hospitality, logistics, and food service, supporting diverse applications like receipt printing and invoice generation.
Benefits & Compatibility
The RONGTA ACE H1 offers numerous benefits, including high-speed printing, versatile media handling, and multiple connectivity options. Its compatibility with various operating systems and industry standards ensures it meets diverse business needs, enhancing productivity and efficiency.
Warranty and FAQs
The printer comes with a standard 1-year warranty. For detailed FAQs and support, please refer to the Neotech product services page. In case of product failure, contact our sales representative for assistance. If the issue persists, the RMA (Return Merchandise Authorization) procedure will be initiated.
Packaging/Weight/Dimension
The RONGTA ACE H1 is securely packaged with dimensions of 127×127×127mm and a weight of 1.27kg. This ensures safe delivery and easy handling.
Shop Today & Receive Your Delivery Across the UAE!
Shop today and enjoy reliable, timely, and secure delivery services across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our efficient delivery system ensures you receive your products swiftly.
Best Price Guarantee
We offer the best prices for the RONGTA ACE H1 Thermal Receipt Printer. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE, and get the best value for your money.
After Sales Support
We prioritize our customers and provide exceptional after-sales support. Our team is available to assist with any technical issues or questions, ensuring a smooth and satisfactory experience.
Request for Customer Reviews and Testimonials
We value your feedback. Share your positive experiences with the RONGTA ACE H1 Thermal Receipt Printer through reviews or testimonials, helping other customers make informed decisions.
Stock Availability
While we strive to keep our inventory updated, stock availability cannot be guaranteed at all times. We will notify you promptly if any items in your order are out of stock. For time-sensitive orders, please contact us to verify availability before placing your order.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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