NEOTECH
BIXOLON SRP-275III 3-Inch Dot Matrix POS Receipt Printer
BIXOLON SRP-275III 3-Inch Dot Matrix POS Receipt Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The BIXOLON SRP-275III is a highly reliable 3-inch dot matrix POS printer designed for demanding retail and hospitality environments. With its durable construction and dependable performance, it is the ideal solution for businesses that require efficient and long-lasting receipt printing. The SRP-275III supports multiple interfaces, including RS232, ensuring seamless integration with existing systems.
Product Description:
The BIXOLON SRP-275III is built to withstand the rigors of daily use in high-traffic environments. This 9-pin serial dot matrix printer delivers consistent printing performance with a maximum print speed of 5.1 lines per second (at 40 columns). The SRP-275III is capable of printing receipts up to 76.5 mm wide, making it suitable for a wide range of applications.
Equipped with an auto cutter rated for 1.5 million cuts and a thermal print head (TPH) that lasts for up to 300 million dots per wire, this printer is designed for durability. The SRP-275III’s compact design allows it to fit easily into tight spaces, making it a versatile choice for businesses with limited counter space.
Key Features:
- Durable Dot Matrix Printing: 9-pin serial dot matrix printing ensures long-lasting performance.
- Fast Print Speed: Prints up to 5.1 lines per second, suitable for high-volume environments.
- Wide Paper Compatibility: Supports receipt widths up to 76.5 mm.
- Reliable Auto Cutter: Rated for 1.5 million cuts, ideal for busy retail and hospitality settings.
- Compact Design: Space-saving design fits easily into crowded countertops.
- RS232 Interface: Seamless integration with existing POS systems.
Product Quality and Performance:
The BIXOLON SRP-275III is engineered for reliability and endurance. Its dot matrix print technology is ideal for environments where durability and consistent performance are essential. Customer testimonials frequently highlight the printer’s long lifespan and minimal maintenance requirements, making it a trusted choice for businesses.
Specifications:
- Dimensions (W x D x H): 160 x 239 x 157 mm
- Weight: Not specified
- Max Resolution: 80 dpi (Horizontal) / 144 dpi (Vertical)
- Print Speed: Up to 5.1 lps (at 40 columns)
- Interface Type: RS232
- Print Width: Up to 63.5 mm
- Media Type: Receipt
- Receipt Width: 76.5 mm
- Media Roll Diameter: Up to 83 mm
- Thermal Print Head (TPH): 300 Million Dots/Wire
- Auto Cutter: 1.5 Million Cuts
- Color: White/Black
- Media Thickness: 0.06 ~ 0.085 mm
Purpose of Use:
The SRP-275III is designed for use in retail and hospitality environments where reliable and consistent receipt printing is critical. Its dot matrix technology is particularly well-suited for businesses that need long-lasting printouts that can withstand harsh conditions.
How to Use:
To use the BIXOLON SRP-275III, simply connect it to your POS system via the RS232 interface. Load the receipt paper and start printing. The printer’s auto cutter ensures quick and clean cuts after each print, speeding up transactions and reducing wait times.
Supported OS/Application/Industries:
The SRP-275III is compatible with a wide range of operating systems and POS applications. It is particularly suited for retail, hospitality, and other high-volume environments that require durable and efficient receipt printing.
Benefits & Compatibility:
The BIXOLON SRP-275III offers reliable performance with minimal maintenance. Its compatibility with standard POS systems and durable design make it an excellent choice for businesses that need consistent, high-quality printing. The RS232 interface ensures easy integration, while the compact size allows for flexible installation.
Warranty and FAQs:
The BIXOLON SRP-275III comes with a 1-year warranty, offering peace of mind with your purchase. For further details and FAQs, please refer to our support page or contact our customer service team for assistance.
Packaging/Weight/Dimension:
- Single Package Size: Not specified
- Single Gross Weight: Not specified
Shop Today & Receive Your Delivery Across the UAE!
Order the BIXOLON SRP-275III today and enjoy reliable delivery across the UAE. Our fast and secure delivery service ensures that your business remains operational without delays.
Best Price Guarantee:
Get the BIXOLON SRP-275III at the best price in Dubai, UAE. We offer competitive pricing and a price match guarantee, ensuring you get the best value for your money. Shop now for reliable, high-quality printing solutions.
After Sales Support:
Our dedicated after-sales support team is here to assist you with any issues related to the BIXOLON SRP-275III. We are committed to providing excellent customer service to ensure your satisfaction.
Request for Customer Reviews and Testimonials:
We appreciate your feedback. Share your experience with the BIXOLON SRP-275III to help others make informed purchasing decisions. Your reviews are valuable in helping us improve our products and services.
Stock Availability:
The BIXOLON SRP-275III is typically in stock. For urgent orders or specific inquiries, please contact us to confirm availability. We strive to fulfill orders quickly and efficiently.
Get in Touch:
Have questions about the BIXOLON SRP-275III? Contact our expert team for advice and support. We’re here to help you find the perfect POS printing solution for your needs
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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