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NEOTECH

BIXOLON SRP-380 3-Inch Thermal POS Printer - 180dpi, USB

BIXOLON SRP-380 3-Inch Thermal POS Printer - 180dpi, USB

Regular price Dhs. 3,394.29 AED
Regular price Dhs. 3,428.57 AED Sale price Dhs. 3,394.29 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview:

The BIXOLON SRP-380 is a high-performance 3-inch thermal POS printer designed for retail environments that demand fast, reliable receipt printing. With a print speed of up to 350 mm/sec and a resolution of 180 dpi, this printer delivers sharp, clear receipts quickly and efficiently. Its compact design makes it an ideal choice for retail spaces where counter space is at a premium.

Product Description:

The BIXOLON SRP-380 is built for speed and durability, making it a go-to choice for busy retail environments. This direct thermal printer features a high-speed print rate of up to 350 mm/sec, ensuring your customers receive their receipts promptly. The printer's 180 dpi resolution guarantees that every receipt is printed with sharp text and clear graphics.

With its USB interface, the SRP-380 easily integrates into your existing point-of-sale system. The printer is designed to handle heavy usage, with a thermal print head lifespan of up to 250 km and an auto cutter rated for 3 million cuts. This level of durability makes the SRP-380 a cost-effective solution for long-term use in high-volume retail settings.

Key Features:

  • High-Speed Printing: Prints up to 350 mm/sec, ideal for busy retail environments.
  • Sharp Resolution: 180 dpi print resolution ensures clear and legible receipts.
  • Durable Construction: Thermal print head rated for 250 km and auto cutter for 3 million cuts.
  • USB Connectivity: Seamlessly integrates with your POS system.
  • Compact Design: Saves valuable counter space in retail settings.
  • Versatile Media Handling: Supports media widths up to 72 mm and roll diameters up to 83 mm.

Product Quality and Performance:

The BIXOLON SRP-380 is engineered for performance and reliability. Its robust design can withstand the demands of high-traffic retail environments, ensuring consistent, high-quality output with every print. Customers appreciate its fast printing speed and the clarity of its receipts, making it a trusted tool in retail operations.

Specifications:

  • Dimensions (W x D x H): 147 x 200 x 148 mm
  • Weight: Not specified
  • Max Resolution: 180 dpi
  • Print Speed: Up to 350 mm/sec
  • Interface Type: USB
  • Print Method: Direct Thermal
  • Print Width: Up to 72 mm
  • Media Type: Receipt
  • Media Roll Diameter: Up to 83 mm
  • Thermal Print Head (TPH): 250 km
  • Auto Cutter: 3 Million Cuts
  • Color Options: White/Black
  • Media Thickness: 0.05 ~ 0.08 mm

Purpose of Use:

The BIXOLON SRP-380 is designed for retail businesses that require a fast, reliable, and durable receipt printer. It is ideal for use at checkout counters in supermarkets, convenience stores, and other high-traffic retail environments.

How to Use:

To use the BIXOLON SRP-380, connect it to your POS system via USB, load the receipt paper, and power it on. The printer’s straightforward operation ensures that your staff can quickly and easily print receipts, keeping customer transactions smooth and efficient.

Supported OS/Application/Industries:

This printer is compatible with various POS systems and is widely used in retail, hospitality, and other service industries where reliable receipt printing is essential. It supports all major operating systems and integrates easily with most POS software.

Benefits & Compatibility:

The BIXOLON SRP-380 offers unparalleled speed and reliability, making it an essential tool for businesses that need to process transactions quickly. Its compact design and durable construction ensure it will withstand the demands of a busy retail environment.

Warranty and FAQs:

The BIXOLON SRP-380 comes with a 1-year warranty. For support and additional information, please refer to our support page or contact our technical support team. If you encounter any issues, our call center and online support are available to assist you.

Packaging/Weight/Dimension:

  • Dimensions: 147 x 200 x 148 mm
  • Weight: Not specified

Shop Today & Receive Your Delivery Across the UAE!

Order the BIXOLON SRP-380 today and enjoy fast, reliable delivery across the UAE. Our efficient delivery services ensure your retail operations continue smoothly without delay.

Best Price Guarantee:

Get the best deal on the BIXOLON SRP-380 in Dubai, UAE. We guarantee the best price and will match any lower price you find. Shop now and enjoy unbeatable value.

After Sales Support:

Our commitment to your satisfaction continues after purchase. Our dedicated after-sales support team is here to help you with any issues or questions regarding the BIXOLON SRP-380.

Request for Customer Reviews and Testimonials:

We appreciate your feedback! Share your experience with the BIXOLON SRP-380 to help others make informed decisions. Your reviews help us improve our products and services.

Stock Availability:

The BIXOLON SRP-380 is typically in stock and ready for immediate shipping. For urgent orders or specific inquiries, please contact us to confirm availability. We strive to keep our inventory up-to-date to meet your business needs.

Get in Touch:

If you have questions or need assistance with the BIXOLON SRP-380, our expert team is here to help. Contact us for support, advice, or to provide feedback on your purchase experience.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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