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NEOTECH

Canon imageRUNNER ADVANCE C5500 ES Series

Canon imageRUNNER ADVANCE C5500 ES Series

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Boost productivity with the Canon imageRUNNER ADVANCE C5500 ES Series. A sustainable, high-quality A3 color laser printer perfect for business environments.

Overview:

Maximize your business's productivity and sustainability with the Canon imageRUNNER ADVANCE C5500 ES Series. This advanced multifunction device is built from over 90% reused materials, offering an eco-friendly solution without compromising on performance. With high-resolution printing at 1200 x 1200 dpi and speeds up to 60 ppm, this series is designed to meet the demands of fast-paced work environments, making it ideal for businesses that prioritize efficiency and environmental responsibility.

Product Description:

The Canon imageRUNNER ADVANCE C5500 ES Series redefines multifunctional printing with a focus on sustainability and efficiency. Built using over 90% reused materials, it significantly reduces the environmental impact of production. This series supports high-speed printing at 60 ppm (A4) and offers impressive scan speeds of up to 160 ipm. The 10.1” touchscreen provides a user-friendly interface, making it easy to navigate through various functions like printing, scanning, copying, and faxing. Designed with advanced security features, it safeguards sensitive business information, ensuring your documents and network remain protected. Additionally, the device supports cloud-based workflows, enabling seamless collaboration in hybrid work environments.

Key Features:

  • Sustainable Design: Over 90% reused materials in construction, minimizing environmental impact.
  • High-Resolution Output: Print at 1200 x 1200 dpi for crisp, clear documents.
  • Fast Printing and Scanning: Up to 60 ppm printing and 160 ipm scanning, perfect for busy offices.
  • Advanced Security: Protects your data with user authentication, encryption, and cloud-based security measures.
  • User-Friendly Interface: 10.1” touchscreen with intuitive controls, customizable to user preferences.
  • Versatile Media Handling: Supports a wide range of media types and sizes, including envelopes and heavy paper stocks.

Product Quality and Performance:

The Canon imageRUNNER ADVANCE C5500 ES Series delivers exceptional performance with a focus on quality and durability. It ensures high-quality prints with precise color reproduction, making it suitable for creating professional-grade documents and marketing materials. The device's robust construction ensures reliability, even in demanding office environments, while its energy-efficient features help reduce operational costs.

Specifications:

  • Print Speed: Up to 60 ppm (A4)
  • Resolution: 1200 x 1200 dpi
  • Scan Speed: Up to 160 ipm (A4)
  • Paper Capacity: Standard 2,300 sheets, expandable
  • Connectivity: USB, Ethernet, Wi-Fi, and mobile/cloud solutions
  • Dimensions: 620 mm x 742 mm x 950 mm
  • Weight: Approx. 142 kg

Purpose of Use:

The Canon imageRUNNER ADVANCE C5500 ES Series is designed for businesses that require reliable, high-speed printing, scanning, and copying. Its sustainability features make it an excellent choice for companies committed to reducing their carbon footprint, while its performance capabilities ensure it can handle large volumes of work efficiently.

Supported OS/Application/Industries:

Compatible with Windows, macOS, and various cloud-based applications, the Canon imageRUNNER ADVANCE C5500 ES Series is suitable for industries like education, finance, healthcare, and professional services. Its versatile functionality supports a wide range of document management needs, from everyday office tasks to specialized printing and scanning jobs.

Benefits & Compatibility:

The Canon imageRUNNER ADVANCE C5500 ES Series offers a combination of high performance and sustainability. Its compatibility with a wide range of media types and its ability to handle complex tasks make it a valuable addition to any office. The device’s energy-efficient operation helps reduce both costs and environmental impact, contributing to your business’s sustainability goals.

Warranty and FAQs:

The Canon imageRUNNER ADVANCE C5500 ES Series comes with a standard one-year warranty, covering parts and labor. For additional support, users can access detailed FAQs and troubleshooting guides on Canon’s official website or contact customer service for personalized assistance.

Packaging/Weight/Dimension:

The device is packaged securely to prevent damage during transit, with dimensions of 620 mm x 742 mm x 950 mm and a weight of approximately 142 kg. The packaging includes all necessary setup materials, ensuring a smooth installation process.

Shop Today & Receive Your Delivery Across the UAE!

Enhance your business’s productivity with the Canon imageRUNNER ADVANCE C5500 ES Series. Enjoy fast, reliable delivery across the UAE, with our commitment to timely and secure service. Order now and take your office operations to the next level with this powerful, eco-friendly multifunction printer.

Best Price Guarantee:

We offer the best price guarantee on the Canon imageRUNNER ADVANCE C5500 ES Series. If you find a lower price elsewhere, we’ll match it. Shop with confidence, knowing you’re getting the best deal in Dubai, UAE, for top-quality printing technology.

After Sales Support:

Our commitment doesn’t end with your purchase. We provide comprehensive after-sales support to ensure your Canon imageRUNNER ADVANCE C5500 ES Series continues to perform at its best. Contact our support team for any assistance you may need.

Request for Customer Reviews and Testimonials:

We value your feedback! Share your experience with the Canon imageRUNNER ADVANCE C5500 ES Series and help others make informed decisions. Your testimonials are crucial in building trust and improving our service.

Get in Touch

If you have any questions or need further information about the Canon imageRUNNER ADVANCE C5500 ES Series, we're here to help. Our team is ready to assist you with product details, pricing, availability, and support. Whether you're looking to enhance your business's efficiency or need expert advice on selecting the right device, we’re just a message away.

Contact Us Today

Feel free to reach out for personalized support, tailored solutions, or any feedback you might have. Your satisfaction is our top priority, and we’re committed to providing you with the best possible service. Connect with us now and take the next step towards optimizing your business operations.

Disclaimer:

All product information, including pricing and availability, is subject to change without notice. Images are for illustrative purposes only and may not represent the actual product. NEOTECH makes no guarantees regarding the accuracy or completeness of the information provided and disclaims all liability for errors or omissions. Customers are advised to verify details with a sales representative before making a purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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