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NEOTECH

Citizen Systems CBM-910II

Citizen Systems CBM-910II

Regular price Dhs. 877.71 AED
Regular price Dhs. 907.43 AED Sale price Dhs. 877.71 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Citizen Systems CBM-910II Impact Printer"

Overview:

The Citizen Systems CBM-910II is a compact impact printer that provides reliable and efficient printing solutions, particularly for point-of-sale (POS) systems. Its small footprint and simple design make it an ideal choice for businesses with limited counter space that require consistent receipt printing.

Product Description:

Designed for ease of use and durability, the CBM-910II excels in environments where quick and reliable receipt printing is needed. This impact printer is highly compatible with various POS systems and is recognized for its long-lasting ink ribbons and minimal maintenance requirements. It offers an efficient operation with low noise levels, making it suitable for retail, hospitality, and banking sectors.

Key Features:

  • Impact Printing Technology: Reliable for multiple copy printing and suitable for environments where thermal printing is unsuitable.
  • Compact Design: Ideal for setups with limited space.
  • High Compatibility: Easily integrates with existing POS systems.
  • Low Maintenance: Durable components that require minimal upkeep.
  • Quiet Operation: Operates with minimal noise, suitable for quiet environments.

Product Quality and Performance:

The CBM-910II is built to withstand the demands of busy retail and service environments, offering consistent and trouble-free performance. Its robust construction ensures long-term reliability, and its user-friendly design allows for quick paper loading and easy operation.

Specifications:

  • Dimensions: 106mm x 180mm x 88mm
  • Weight: 0.56 kg
  • Print Method: Dot Matrix
  • Print Width: 1.8 inches
  • Paper Type: Standard roll paper
  • Interface: Serial, Parallel

Purpose of Use:

This printer is perfectly suited for businesses that require a reliable printing solution for receipts, tickets, and multi-part forms. It is particularly useful in retail, hospitality, and financial sectors where consistent printing quality is crucial.

How to Use:

Install the CBM-910II by connecting it to your POS system via the serial or parallel interface, load the paper, and it is ready to print. Regular maintenance includes cleaning the print head and replacing the ink ribbon as needed to ensure optimal performance.

Supported OS/Application/Industries:

While primarily designed for integration with POS systems, the CBM-910II's versatile connectivity options make it suitable for various applications across retail, hospitality, and banking.

Benefits & Compatibility:

The CBM-910II enhances operational efficiency with its straightforward design and reliable printing, minimizing downtime in high-transaction environments. Its compact size and quiet operation allow it to fit seamlessly into various professional settings.

Warranty and FAQs:

Includes a one-year manufacturer’s warranty. NEO Digital provides a comprehensive online support portal that offers detailed FAQs and troubleshooting assistance.

Delivery Services (UAE):

NEO Digital guarantees careful and prompt delivery across the UAE, ensuring that your printer arrives in perfect condition and is ready for immediate use.

After Sales Support:

Our dedicated support team is committed to providing excellent after-sales service to ensure customer satisfaction and the smooth operation of your CBM-910II printer.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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