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NEOTECH

DASCOM Laminator DC-5100

DASCOM Laminator DC-5100

Regular price Dhs. 12,201.14 AED
Regular price Dhs. 13,323.43 AED Sale price Dhs. 12,201.14 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

DASCOM DC-5100 Laminator – Enhanced Durability and Security

Overview:

The DASCOM DC-5100 Laminator is designed to meet the needs of organizations that require an extra layer of protection and durability for their printed cards. This high-performance laminator is perfect for adding long-lasting security features to ID cards, licenses, and membership cards.

Product Description:

The DC-5100 integrates seamlessly with card printing systems to apply a protective overlay or security laminate on printed cards, significantly extending their lifespan and enhancing their resistance to tampering. Its advanced lamination technology ensures a flawless finish, protecting against physical damage and unauthorized alterations.

Key Features:

  • Advanced Lamination Technology: Provides superior lamination that guards against wear and tear.
  • High-Speed Processing: Capable of laminating cards quickly to keep up with high-volume demands.
  • Versatile Lamination Options: Supports both clear and secure holographic laminates.
  • Easy Integration: Complements existing card printing setups for a streamlined workflow.

Product Quality and Performance:

The DASCOM DC-5100 is renowned for its robust construction and reliable performance. It is built to operate efficiently under continuous use, ensuring consistent quality across large batches of cards. The laminator is an essential addition for organizations that prioritize card longevity and security.

Specifications:

  • Lamination Method: Thermal lamination.
  • Speed: Laminates up to 200 cards per hour.
  • Compatibility: Can be used with a wide range of card printers.
  • Connectivity: USB and Ethernet for easy integration.

Purpose of Use:

The DC-5100 is ideal for applications such as creating secure employee badges, government IDs, and enhanced membership cards that require added durability and protection against fraud and handling.

How to Use:

To use the DC-5100, align it with your card printer’s output, select the appropriate lamination material based on your security needs, set up the lamination parameters via the control panel, and start the lamination process. Regular maintenance includes cleaning the rollers and updating the firmware as needed.

Supported OS/Application/Industries:

This laminator is compatible with most card printers and operating systems, making it suitable for a variety of industries including corporate, government, and educational sectors.

Benefits & Compatibility:

The DC-5100 enhances the security and durability of printed cards, providing an additional layer of protection against environmental factors and tampering. Its compatibility with various types of laminate films allows organizations to customize the level of security according to their specific requirements.

Warranty and FAQs:

Comes with a standard manufacturer’s warranty. For more detailed information, customers can access FAQs on the NEO Digital support page or contact our customer service team directly.

Delivery Services (UAE):

NEO Digital offers reliable delivery services across the UAE, ensuring that your DASCOM DC-5100 arrives promptly and in perfect condition.

After Sales Support:

Our dedicated after-sales team is available to assist with setup, troubleshooting, and maintenance to ensure you get the best performance from your DASCOM DC-5100 laminator.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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