NEOTECH
Dascom DP-230L Portable Thermal Printer
Dascom DP-230L Portable Thermal Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Dascom DP-230L, a compact and portable 3-inch thermal printer with wireless connectivity and long battery life. Perfect for on-the-go professionals. Buy now!
Overview The Dascom DP-230L is an ultraportable 3-inch thermal printer, perfect for field professionals who need a reliable and compact printing solution. It features a high-capacity battery capable of printing up to 150 meters of paper, minimizing the need for reloading during the workday. Compatible with Windows, iOS, and Android, it offers both Bluetooth and Wi-Fi connectivity options. This versatile printer also includes an OLED screen for easy use and a metal tear bar for convenient media handling.
Product Description The Dascom DP-230L mobile printer is designed for professionals on the move. It’s lightweight and durable, making it easy to carry and use in various environments. With high-speed printing up to 3 inches per second, it ensures quick and efficient document production. The OLED screen provides clear feedback, enhancing user experience. Whether you need wired or wireless connectivity, the DP-230L supports USB, Bluetooth, and Wi-Fi, making it suitable for diverse business needs.
Key Features
- Portable Design: Compact and lightweight for easy transport.
- Wireless Connectivity: Supports Wi-Fi and Bluetooth for seamless printing from smartphones, tablets, and laptops.
- Long Battery Life: Extended battery life for continuous printing without frequent recharging.
- High-Speed Printing: Prints up to 3 inches per second for efficient workflow.
- Versatile Compatibility: Compatible with various operating systems and applications.
- User-Friendly Interface: OLED screen for clear feedback and easy operation.
- Durable Construction: Metal tear bar and robust build for reliable use.
Product Quality and Performance The Dascom DP-230L is built to endure the demands of mobile use. Its high-quality construction and dependable performance ensure professional printing results wherever you are. It delivers crisp, clear prints, making it ideal for producing high-quality documents on the go.
Specifications
- Print Method: Direct thermal
- Print Speed: Up to 3 inches per second
- Resolution: 203 dpi
- Interface: USB 2.0, Wi-Fi, Bluetooth
- Battery Life: 2200 mAh rechargeable 3-cell lithium-ion
- Paper Capacity: Roll width up to 80 mm, roll diameter up to 51 mm, roll capacity up to 28.6 m
- Emulations: ZPL, EPL, TSC
Purpose of Use The Dascom DP-230L is ideal for professionals who require portable printing solutions, such as mobile workers, delivery drivers, and field service technicians. Its compact size and wireless connectivity options make it perfect for printing documents on the go, enhancing productivity and efficiency.
How to Use To use the Dascom DP-230L, connect your device via Wi-Fi or Bluetooth. The printer's intuitive interface and user-friendly design make setup and operation straightforward, even for first-time users. Simply load the paper, connect your device, and start printing.
Supported OS/Application/Industries The Dascom DP-230L is compatible with Windows, iOS, and Android operating systems. It is suitable for various industries, including logistics, field service, and retail, where portable and reliable printing solutions are essential.
Benefits & Compatibility
- Increased Productivity: Print documents on the go, saving time and improving workflow efficiency.
- Enhanced Mobility: Easily transport the printer without being tied to a desk.
- Professional Results: Produce high-quality prints for professional-looking documents.
- Versatile Connectivity: Compatible with smartphones, tablets, and laptops for flexible use.
- Energy Efficient: Long battery life reduces the need for frequent recharging.
Warranty and FAQs The Dascom DP-230L comes with a manufacturer's warranty and access to customer support services. For setup assistance, troubleshooting, and product inquiries, our support team is ready to help. Visit the Neotech product services page for detailed FAQs. In the event of product failure, contact our sales representative to initiate the RMA process.
Packaging/Weight/Dimension The Dascom DP-230L is securely packaged to ensure safe delivery. It weighs approximately [insert weight] and has dimensions of [insert dimensions]. This information helps customers understand the product's physical attributes and logistical considerations.
Shop Today & Receive Your Delivery Across the UAE! Purchase the Dascom DP-230L today and benefit from our fast, reliable delivery service across the UAE. Our commitment to timely and secure delivery ensures your printer arrives in perfect condition, ready for use.
Best Price Guarantee At Neotech, we monitor the market to ensure competitive pricing. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE. Buy now and get the best value for your money.
After Sales Support Our dedicated after-sales support team is available to assist with any questions or concerns regarding your Dascom DP-230L printer. We prioritize customer satisfaction and are committed to providing exceptional support.
Request for Customer Reviews and Testimonials We value your feedback. Please share your experiences with the Dascom DP-230L by leaving a review or testimonial. Your feedback helps us improve our products and services.
Stock Availability While we strive to maintain accurate inventory levels, we cannot guarantee stock availability. If an item in your order is out of stock, we will notify you promptly. For time-sensitive orders, please contact us to verify stock availability before placing your order.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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