NEOTECH
Datalogic Cobalto CO5330 Barcode Scanner
Datalogic Cobalto CO5330 Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Datalogic Cobalto CO5330 Barcode Scanner
Overview
The Datalogic Cobalto CO5330 is a sleek and versatile barcode scanner designed for retail and point-of-sale applications. It features a unique 360-degree rotating top for convenient scanning from any angle. With its advanced imaging technology, the Cobalto CO5330 ensures fast and accurate barcode reading, making it suitable for busy retail environments and checkout counters.
Product Description
The Datalogic Cobalto CO5330 is a stylish barcode scanner with a unique 360-degree rotating top, allowing for easy scanning from various angles. Its sleek design and blue LED lighting create a visually appealing look, making it a great addition to retail and point-of-sale settings. The Cobalto CO5330 uses advanced imaging technology to ensure rapid and accurate scanning of 1D barcodes. Its compact footprint allows it to fit seamlessly into tight spaces, providing a versatile solution for retail environments.
Key Features
- 360-Degree Scanning: Unique rotating top allows scanning from any angle.
- Stylish Design: Sleek appearance with blue LED lighting.
- Advanced Imaging Technology: Ensures fast and accurate barcode reading.
- Compact Footprint: Fits easily into tight spaces on retail counters.
- Multi-Interface Compatibility: Compatible with USB and RS-232 interfaces.
Product Quality and Performance
The Datalogic Cobalto CO5330 is built to high-quality standards, ensuring durability and reliability. Its robust construction can withstand daily use in retail and point-of-sale environments. The advanced imaging technology allows for rapid and accurate barcode reading, contributing to efficient operations and improved customer service. The unique rotating top offers flexibility, allowing scanning from various angles.
Specifications
- Dimensions: 5.6 x 4.3 x 3.8 inches
- Weight: 13.1 ounces
- Scan Speed: 1,500 scans per second
- Compatibility: 1D barcodes
- Interface: USB, RS-232
Purpose of Use
The Datalogic Cobalto CO5330 is designed for retail and point-of-sale applications. Its unique 360-degree rotating top allows for scanning from various angles, making it ideal for busy checkout counters. This scanner is perfect for fast barcode reading, contributing to efficient retail operations and improved customer service.
How to Use
To use the Datalogic Cobalto CO5330, connect it to your system via USB or RS-232, depending on your setup. Position the scanner on a stable surface with the barcode window facing outward. Simply present the barcode to the scanner, and it will automatically read it. Regularly clean the scanner's lens and ensure cables are securely connected for optimal performance.
Supported OS/Application/Industries
The Datalogic Cobalto CO5330 is compatible with various operating systems, including Windows and macOS. It integrates easily with retail point-of-sale systems and other applications. This scanner is suitable for retail and point-of-sale industries, offering flexibility and adaptability for different business needs.
Benefits & Compatibility
The Datalogic Cobalto CO5330 offers numerous benefits, including 360-degree scanning, stylish design, and multi-interface compatibility. Its compact footprint ensures it fits easily into tight spaces, while the advanced imaging technology provides fast and accurate scanning. The unique rotating top offers flexibility, allowing scanning from different angles.
Warranty and FAQs
The Datalogic Cobalto CO5330 comes with a one-year warranty covering manufacturing defects and performance issues. For common questions about setup, compatibility, and troubleshooting, refer to the FAQ section on the NEO Digital website. Contact customer support for additional assistance or warranty claims.
Shop Today & Receive Your Delivery Across the UAE
Experience fast, reliable, and secure delivery across the UAE when you purchase the Datalogic Cobalto CO5330. We prioritize timely delivery to major cities and emirates, ensuring a seamless customer experience. Shop now and enhance your business operations with a stylish and versatile barcode scanner designed for efficiency.
After Sales Support
NEO Digital provides comprehensive after-sales support for the Datalogic Cobalto CO5330. Our dedicated team is available to assist with setup, troubleshooting, and warranty claims. Contact us via phone or email for professional support to ensure your scanner operates at its best.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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