NEOTECH
Datalogic Falcon X4 Mobile Computer Barcode Scanner - 2D Imager, 3.5" Touchscreen
Datalogic Falcon X4 Mobile Computer Barcode Scanner - 2D Imager, 3.5" Touchscreen
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The Datalogic Falcon X4 is a rugged mobile computer designed to streamline logistics and warehouse operations. Featuring a 3.5-inch touchscreen display, 29-key keyboard, and 2D barcode scanning capabilities, it enhances productivity and ensures fast data capture in harsh environments. The IP64 water sealing makes it resistant to dust and water, while the XScale PXA310 processor provides powerful performance for handling demanding applications. Its Li-ion battery ensures long-lasting use, making it ideal for industries requiring uninterrupted performance in extreme conditions.
Product Description:
The Datalogic Falcon X4 handheld mobile computer is engineered to meet the demands of logistics, warehouse, and supply chain industries. With its 2D barcode scanner, it allows rapid scanning of barcodes, stacked codes like Micro PDF and PDF417, and even damaged codes. The 3.5-inch touchscreen paired with a 29-key keyboard offers versatile input methods, while the XScale PXA310 processor running at 624 MHz ensures smooth operation of various applications. The rugged design, combined with IP64 water and particulate sealing, makes it reliable in challenging environments, handling extreme temperatures between -20°C and 50°C.
Key Features:
- 2D Imager: High-performance barcode scanning for logistics and supply chain management.
- Touchscreen & Keypad: 3.5-inch display with a 29-key keyboard for flexible input options.
- Rugged Design: IP64 water and particulate sealing ensures durability in extreme environments.
- High-Performance Processor: XScale PXA310 @ 624 MHz for fast application processing.
- Battery Life: Li-ion battery, 5,200 mAh providing extended battery life.
- Connectivity: USB 1.1 Client and RS-232 interfaces for easy integration with systems.
- Lightweight: Weighing just 626 grams, this device is easy to carry for extended shifts.
- Operating Temperature: -20°C to 50°C, designed for various industrial applications.
Product Quality and Performance:
The Falcon X4 is built to perform in tough environments. Its 2D imaging capability ensures fast barcode scanning in any direction, making it perfect for logistics and warehouse settings. The device’s robust IP64 rating protects it from water and dust, and the high-capacity Li-ion battery keeps it operational through long work shifts. The XScale PXA310 processor at 624 MHz powers seamless performance, supporting fast application execution.
Performance, Quality, Durability, and Reliability:
Designed to handle the rigors of industrial use, the Datalogic Falcon X4 meets the high standards required for logistics. Its IP64 rating, stacked codes compatibility, and USB and RS-232 interfaces provide seamless functionality, even in extreme temperatures ranging from -20°C to 50°C.
Specifications:
- Dimensions: 22.5 x 8.8 x 5.5 cm / 8.9 x 3.5 x 2.2 in
- Weight: 626 g (22.1 oz)
- Optical Resolution: 5 mil
- Display: 3.5-inch touchscreen
- Processor: XScale PXA310 @ 624 MHz
- Battery: Li-ion, 3.7 V, 5,200 mAh
- Operating Temperature: -20°C to 50°C
- Interfaces: USB 1.1 Client, RS-232
- Water Sealing: IP64
- Scanning Capability: 2D barcodes, Micro PDF, PDF417
Purpose of Use:
The Datalogic Falcon X4 is designed for use in logistics, warehouses, and supply chain operations. Its 2D imaging capabilities and durable construction allow for efficient inventory tracking, barcode scanning, and data entry in demanding environments.
How to Use:
- Power on the Falcon X4 and log into the relevant application using the 29-key keyboard or 3.5-inch touchscreen.
- Scan barcodes using the 2D imager for rapid data capture.
- Connect the device to systems via the USB 1.1 Client or RS-232 interface for real-time data transfer.
- Use in temperatures ranging from -20°C to 50°C for uninterrupted performance in extreme environments.
Supported OS/Application/Industries:
- Industries: Logistics, warehousing, supply chain management
- Applications: Barcode scanning, inventory management, data capture
- Interfaces: USB 1.1 Client, RS-232
Benefits & Compatibility:
- Rugged: Designed for harsh environments with IP64 water and dust resistance.
- Extended Battery Life: Li-ion battery provides long shifts of continuous use.
- Versatile Input: Combines touchscreen and keypad for flexible input.
- High Performance: XScale PXA310 processor for smooth operation and fast barcode reading.
Warranty and FAQs:
- Warranty: 1-year warranty covering defects and service issues.
- FAQs: Visit our FAQ page or contact support for any issues related to setup or device troubleshooting.
Packaging/Weight/Dimension:
- Packaging: Secure, durable packaging for safe delivery.
- Dimensions: 22.5 x 8.8 x 5.5 cm
- Weight: 626 g
- Gross Weight: Varies with packaging
Shop Today & Receive Your Delivery Across the UAE!
Shop the Datalogic Falcon X4 now and enjoy fast delivery across the UAE. Get this rugged and high-performance barcode scanner for logistics and warehouse operations.
Best Price Guarantee:
We offer a best price guarantee on the Datalogic Falcon X4. If you find a better price elsewhere, we will match it. Shop with confidence and get the best deal in the UAE.
After Sales Support:
We provide comprehensive after-sales support for setup, troubleshooting, and repairs. Contact us for assistance with your Falcon X4.
Request for Customer Reviews and Testimonials:
Have you used the Datalogic Falcon X4? Share your feedback and help others make informed purchasing decisions. Your review matters to us!
Stock Availability:
The Falcon X4 is currently in stock and ready for fast shipping. For bulk orders or specific stock inquiries, please contact us for availability.
Get in Touch:
For questions or support with the Datalogic Falcon X4, feel free to reach out to our customer service team. We’re happy to help with setup, compatibility, or general inquiries.
Disclaimer:
All product details are subject to change without notice. Images may not reflect the actual product. Verify all specifications with a sales representative prior to purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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