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NEOTECH

Datalogic Heron HD3430 1D/2D USB Handheld Barcode Scanner

Datalogic Heron HD3430 1D/2D USB Handheld Barcode Scanner

Regular price Dhs. 1,931.43 AED
Regular price Dhs. 1,942.86 AED Sale price Dhs. 1,931.43 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview
The Datalogic Heron HD3430 scanner offers exceptional performance for scanning 1D, 2D, and QR codes. With a modern design, visual LED feedback, and Datalogic’s patented Green Spot technology, this portable scanner enhances any POS system for seamless checkout experiences.

Product Description
The Datalogic Heron HD3430 USB handheld scanner combines high-resolution CMOS imaging technology with an ergonomic, stylish design. Perfect for fast-paced retail and POS environments, it reads 1D and 2D barcodes quickly and accurately. With automatic hands-free or handheld switching, LED color options, and polyphonic sound feedback, this scanner is fully customizable, elevating the checkout experience.

Key Features

  • Barcode Compatibility: Scans 1D, 2D, QR, postal, stacked codes
  • Innovative Design: Carbon-fiber look with color-changing LEDs
  • Customizable: Logo, color, audio feedback options
  • Green Spot Technology: Ensures precise reading feedback
  • Hands-Free Function: Automatically switches modes
  • Dimensions: 15.2 x 15.3 x 6.8 cm; Weight: 150g

Product Quality and Performance
The Datalogic HD3430 is built for durability and accuracy, boasting an IP40 environmental seal for dust resistance. With a 4 mil optical resolution, it offers high precision and performs well under various lighting conditions, maximizing POS productivity and customer satisfaction.

Performance, Quality, Durability, and Reliability
This handheld scanner meets rigorous standards with a symbol contrast of 15% for even low-contrast barcodes. Featuring Datalogic's patented Green Spot technology, it guarantees efficient and error-free scanning, making it suitable for high-volume retail and logistic environments.

Specifications

  • Scan Element Type: CMOS with Wide VGA (752 x 480 pixels)
  • Dimensions: 15.2 x 15.3 x 6.8 cm
  • Weight: 150 g
  • Interface: USB
  • Environmental Sealing: IP40
  • Voltage: 5 VDC ±10%

Purpose of Use
Ideal for retail and POS applications, this portable scanner enhances checkout speed and accuracy. Its customizable design fits any brand’s aesthetic, adding a unique touch to customer service stations.

How to Use

  1. Connect via USB: Plug into any POS system or computer.
  2. Position for Scanning: Align with barcode at the optimal reading angle.
  3. Automatic Switch: Use hands-free or handheld, depending on task.
  4. Receive Feedback: Visual and audio signals confirm a successful scan.

Benefits & Compatibility

  • Multi-Code Capability: Reads all barcode types for broad compatibility
  • POS-Ready: Works with major POS software and systems
  • Enhanced Feedback: Multiple feedback options enhance user experience

Warranty and FAQs

  • Warranty: One-year coverage with additional EASEOFCARE Service Plan options
  • FAQs:
    • Does it work with other USB devices? Yes, compatible with USB-enabled POS systems.
    • Is it customizable? Yes, logo and color adjustments are available upon request.

Packaging/Weight/Dimension
Packaged in cartons, each holding 10 units. Single-unit packaging size: 15 x 13 x 13 cm, with a gross weight of 0.7 kg.

Stock Availability
Readily available. For bulk or custom orders, contact our team to verify stock levels and delivery timelines.

Get in Touch
Have questions? Reach out to our sales team for tailored recommendations and assistance with integration.

Disclaimer
All information provided is for reference only and subject to change. Product images are illustrative; actual specifications may vary. Verify details with our team prior to purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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