NEOTECH
SENOR POS system iCPOS 15 WP
SENOR POS system iCPOS 15 WP
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
SENOR iCPOS 15 WP: Streamlined Point-of-Sale Solutions"
Overview
The SENOR iCPOS 15 WP revolutionizes your business operations with its intuitive interface, advanced functionality, and reliable performance. Perfect for retail and hospitality establishments seeking to enhance their customer service and streamline transactions.
Product Description
The SENOR iCPOS 15 WP combines cutting-edge technology with user-friendly design, offering a seamless point-of-sale experience. Its sleek, compact form factor makes it suitable for various environments, while its robust features ensure efficient and reliable operations.
Key Features
- Intuitive Touchscreen Interface: Navigate menus and process transactions effortlessly with the responsive 15-inch capacitive touchscreen.
- Versatile Connectivity Options: Connect wirelessly or via Ethernet for seamless integration with your existing network and peripherals.
- Powerful Processing: Equipped with a high-performance processor and ample memory for fast and efficient transaction processing.
- Waterproof Design: With its waterproof construction, the iCPOS 15 WP is ideal for environments where spills or splashes may occur.
- Customizable Software: Tailor the POS software to your specific business needs, with options for inventory management, customer relationship management, and more.
Product Quality and Performance
Built to withstand the demands of daily use, the SENOR iCPOS 15 WP delivers reliable performance and exceptional durability. Its robust construction ensures longevity, making it a smart investment for your business.
Specifications
- Processor: Intel Core i5 or equivalent
- Memory: 8GB RAM
- Storage: 256GB SSD
- Display: 15-inch capacitive touchscreen
- Operating System: Windows 10 IoT
- Connectivity: Wi-Fi, Ethernet, USB
Purpose of Use
The SENOR iCPOS 15 WP is designed to streamline point-of-sale operations in retail stores, restaurants, cafes, and other businesses. Its user-friendly interface and advanced features make it the perfect solution for enhancing customer service and improving efficiency.
How to Use
Simply set up the SENOR iCPOS 15 WP at your checkout counter, install your preferred POS software, and connect to your network. With its intuitive interface and customizable options, you'll be up and running in no time, providing fast and efficient service to your customers.
Supported OS/Application/Industries
Compatible with various POS software applications and suitable for a wide range of industries, including retail, hospitality, food service, and more.
Benefits & Compatibility
- Enhanced Efficiency: Speed up transactions and reduce wait times with advanced processing capabilities.
- Improved Customer Service: Provide a seamless checkout experience with the intuitive touchscreen interface.
- Versatile Connectivity: Connect to your network and peripherals easily, ensuring seamless integration with your existing setup.
Warranty and FAQs
Backed by a manufacturer's warranty and comprehensive customer support. Refer to the FAQs for troubleshooting tips and contact our support team for assistance.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your business with the SENOR iCPOS 15 WP and enjoy reliable performance and intuitive design. Our delivery service ensures a hassle-free installation process, so you can start benefiting from your new POS system right away.
After Sales Support
We're here to help! Our dedicated support team is available to assist you with any questions or issues you may have regarding your SENOR iCPOS 15 WP.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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