NEOTECH
SENOR Touch Monitor AMON 10
SENOR Touch Monitor AMON 10
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
SENOR Touch Monitor AMON 10
Overview
Introduce intuitive and user-friendly interactions to your business with the SENOR Touch Monitor AMON 10, designed for both commercial and industrial environments where touch accuracy and reliability are paramount.
Product Description
The SENOR AMON 10 is a high-performance touch monitor that combines cutting-edge touch technology with a sleek, compact design. Equipped with a durable touch screen capable of handling multiple touch inputs with precision, the AMON 10 is ideal for applications requiring direct interaction, enhancing user experience and operational efficiency.
Key Features
- Precision Touch Technology: Delivers accurate and responsive touch capabilities for a seamless user experience.
- Sleek, Robust Design: Features a durable build quality that withstands the rigors of daily use while maintaining a modern aesthetic.
- Flexible Mounting Options: Easily integrates into any workspace with options for VESA mounting or desktop placement.
- Energy Efficient: Designed to minimize power consumption without sacrificing performance.
Product Quality and Performance
Crafted to meet high standards of durability and performance, the AMON 10 undergoes rigorous testing to ensure it can perform consistently under various operational conditions. Its reliability makes it a preferred choice for businesses that demand longevity and minimal maintenance.
Specifications
- Screen Size: 10 inches
- Resolution: 1280 x 800
- Touch Technology: Capacitive multi-touch
- Interfaces: HDMI, VGA, USB for touch
- Brightness: 250 cd/m²
Purpose of Use
Perfect for retail POS systems, interactive kiosks, and healthcare applications where direct input and display clarity are essential.
How to Use
Connect the AMON 10 to your system via HDMI or VGA for the display and USB for touch functionality. Configure the touch settings through your operating system to start utilizing its full capabilities in your business operations.
Supported OS/Application/Industries
- Operating Systems: Compatible with Windows, Linux, and Android.
- Applications: Ideal for POS terminals, information kiosks, and patient management systems.
- Industries: Retail, hospitality, healthcare, and education.
Benefits & Compatibility
- Enhanced User Interaction: Provides an intuitive touch experience that can significantly improve service speed and customer satisfaction.
- Compact and Flexible: Its small footprint and versatile mounting options allow for easy integration into various environments.
- Durable and Reliable: Engineered to withstand daily use in demanding settings, ensuring a long service life.
Warranty and FAQs
Includes a two-year manufacturer’s warranty covering defects in materials and workmanship. For more detailed support and troubleshooting advice, please refer to our FAQ section or contact our customer support.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your interactive systems with the SENOR AMON 10 Touch Monitor. Our reliable delivery service ensures prompt and safe delivery across the UAE, helping your business enhance its operational capabilities.
After Sales Support
Our dedicated after-sales support team is ready to assist with any installation or operational questions, ensuring you get the most out of your SENOR AMON 10.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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