NEOTECH
SENOR Max Mount Arm
SENOR Max Mount Arm
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
SENOR Max Mount Arm: Versatile & Ergonomic Support
Overview
Transform your workspaces with the SENOR Max Mount Arm, a highly flexible mounting solution designed to support various devices including monitors, POS systems, and tablets. This mount arm improves ergonomic positioning and accessibility, making it perfect for dynamic and customer-facing environments.
Product Description
The SENOR Max Mount Arm is engineered to offer maximum adjustment capabilities and support, ensuring optimal viewing angles and device usage in busy settings. It features a robust, articulating design that can handle devices of varying sizes and weights, providing stable and secure mounting. With its easy installation and adjustment features, the Max Mount Arm is an essential tool for enhancing operational efficiency and user comfort.
Key Features
- Flexible Articulation: Offers a wide range of movement including tilt, swivel, and rotational adjustments, allowing for the perfect positioning of attached devices.
- Heavy-Duty Construction: Built with high-quality materials to support heavier devices safely and securely.
- Easy Installation: Quick and simple setup on any desk or counter, with versatile clamping options.
- Ergonomic Benefits: Reduces strain on users by allowing for the ergonomic placement of screens or devices, enhancing comfort and reducing the risk of injury.
- Broad Compatibility: Compatible with a variety of devices and setups, making it ideal for retail points of sale, medical facilities, or any workspace that requires adaptable configurations.
Product Quality and Performance
The SENOR Max Mount Arm is designed with durability and reliability in mind. Its solid construction ensures it can withstand the rigors of daily use in high-traffic areas, maintaining stability and performance over time.
Specifications
- Material: High-grade steel and aluminum for maximum strength and durability.
- Weight Capacity: Capable of supporting devices up to a specific weight limit (e.g., up to 20 kg).
- Adjustment Mechanisms: Full tilt, swivel, and rotate capabilities for 360-degree movement.
- Mounting Options: Desk clamp and grommet base included for different installation needs.
- Color: Typically available in professional finishes such as black or silver to match various environments.
Purpose of Use
Ideal for retail stores, hospitality environments, healthcare facilities, and office settings where technology needs to be accessible yet securely mounted to conserve space and enhance user interaction.
How to Use
Attach the SENOR Max Mount Arm to a desk or counter using the provided clamp or grommet base. Secure your monitor, POS system, or tablet using the mount's attachment platform, adjusting the arm to achieve the optimal position for use and visibility.
Supported OS/Application/Industries
- Applications: Supports a range of devices including monitors, POS systems, and interactive displays.
- Industries: Useful across retail, hospitality, healthcare, office environments, and wherever robust and flexible device mounting solutions are needed.
Benefits & Compatibility
- Enhanced User Experience: Provides comfortable and adjustable access to devices, improving user interaction and satisfaction.
- Space Optimization: Helps conserve valuable workspace by securely mounting devices in an elevated position.
- Versatility and Adaptability: Can be used with a wide array of devices and in various settings due to its strong, adaptable design.
Warranty and FAQs
Includes a manufacturer’s warranty that covers defects in materials and workmanship for a certain period (e.g., one year). For more detailed support and troubleshooting, please refer to our FAQ section or contact our customer support team.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your workspace with the SENOR Max Mount Arm to improve efficiency, comfort, and space utilization. Our reliable delivery service ensures fast and secure setup across the UAE.
After Sales Support
We provide comprehensive after-sales support to ensure you are fully satisfied with the SENOR Max Mount Arm, offering expert assistance for any setup or operational inquiries.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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