NEOTECH
SENOR ultra-narrow bezel screen V3
SENOR ultra-narrow bezel screen V3
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
SENOR ultra-narrow bezel screen V3
Overview
Step into a world of seamless visuals with the SENOR Ultra-Narrow Bezel Screen V3, crafted for users who demand minimalistic design without compromising on performance. Perfect for both office productivity and home entertainment.
Product Description
The SENOR V3 screen features an ultra-narrow bezel that promotes a clean and expansive viewing experience, making it ideal for multi-monitor configurations. Equipped with Full HD resolution, it delivers vibrant colors and sharp details for an immersive viewing experience.
Key Features
- Ultra-Narrow Bezel Design: Offers a nearly borderless visual experience, perfect for multi-display setups.
- Full HD Resolution: Ensures vivid and precise visuals, ideal for detailed graphical work and high-definition media.
- Adjustable Stand: Provides tilt, swivel, and height adjustments for optimal ergonomics.
Product Quality and Performance
The SENOR V3 is built to last with high-quality materials and tested extensively to ensure reliability and durability in various environments, ensuring it stands up to continuous use without losing image quality or performance.
Specifications
- Screen Size: 22 inches
- Resolution: 1920 x 1080 pixels
- Aspect Ratio: 16:9
- Connectivity: HDMI, VGA
- Brightness: 300 cd/m²
Purpose of Use
This monitor is suitable for professionals needing precise detail for design or analytical tasks, as well as home users looking for a superior multimedia viewing experience.
How to Use
Connect the SENOR V3 to your computing device using HDMI or VGA. Customize the ergonomic settings using the adjustable stand for maximum comfort during prolonged use.
Supported OS/Application/Industries
- Operating Systems: Fully compatible with Windows, macOS, and Linux.
- Applications: Excellent for graphic design, software development, and streaming high-quality video.
- Industries: Particularly useful in creative industries, IT, and entertainment sectors.
Benefits & Compatibility
- Space Efficiency: Its slim profile helps maintain a clutter-free workspace.
- Enhanced Viewing Experience: The high brightness and resolution improve visibility and detail.
- Ergonomic Design: Adjustable stand allows users to set the perfect viewing angle, reducing neck and eye strain.
Warranty and FAQs
Includes a two-year warranty covering manufacturing defects. For more detailed information on support and troubleshooting, check our FAQ section or contact our customer support team directly.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your viewing experience with the SENOR V3 Ultra-Narrow Bezel Monitor. Our reliable delivery services ensure prompt delivery throughout the UAE, making it easy to upgrade your workspace or home setup.
After Sales Support
We offer comprehensive after-sales support to ensure you are completely satisfied with your SENOR V3 monitor, with dedicated assistance available for setup and technical issues.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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