NEOTECH
Preh Key Tec Programmable, Customizable Office Keyboard | MCI 3000
Preh Key Tec Programmable, Customizable Office Keyboard | MCI 3000
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Preh Key Tec Programmable Office Keyboard | MCI 3000: Customize Your Workspace
Overview
The Preh Key Tec Programmable Office Keyboard | MCI 3000 offers customizable keys and advanced features to enhance productivity in office environments. Its ergonomic design and programmable options make it an ideal choice for professionals seeking efficiency and comfort.
Product Description
The MCI 3000 keyboard features programmable keys that can be customized to suit individual preferences and workflow requirements. With its intuitive software interface and ergonomic design, it provides a comfortable typing experience while boosting productivity.
Key Features
- Programmable Keys: Customize keys to perform specific functions or execute complex commands with a single press.
- Ergonomic Design: Comfortable key layout and adjustable tilt angle reduce strain and fatigue during extended typing sessions.
- Integrated Touchpad or Trackball: Choose between a built-in touchpad or trackball for convenient cursor control and navigation.
- High-Quality Construction: Durable design ensures long-term reliability and performance.
- Plug-and-Play Compatibility: Easy setup with plug-and-play functionality for Windows and macOS.
Product Quality and Performance
Built to meet the demands of professional environments, the MCI 3000 delivers reliable performance and exceptional durability. Its high-quality components and ergonomic design ensure long-term comfort and efficiency.
Specifications
- Key Type: Programmable membrane keys
- Key Layout: Standard QWERTY layout with customizable keys
- Connectivity: USB
- Compatibility: Windows, macOS
Purpose of Use
Ideal for office environments where customization and productivity are paramount. Suitable for professionals in various industries, including finance, design, programming, and more.
How to Use
Connect the MCI 3000 keyboard to your computer via USB and install any necessary drivers or software. Use the intuitive configuration software to customize key assignments and optimize your workflow according to your specific needs.
Supported OS/Application/Industries
Compatible with a wide range of operating systems and software applications, making it suitable for various industries and professional tasks.
Benefits & Compatibility
- Customizable Workflow: Tailor key assignments to your specific tasks and preferences for maximum efficiency.
- Ergonomic Design: Reduce strain and fatigue with a comfortable keyboard layout and adjustable tilt angle.
- Enhanced Productivity: Streamline workflow and perform tasks more efficiently with programmable keys and customizable options.
Warranty and FAQs
Backed by a manufacturer's warranty and comprehensive customer support. Refer to the FAQs for troubleshooting tips and contact our support team for assistance.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your office setup with the Preh Key Tec Programmable Office Keyboard | MCI 3000. Our delivery service ensures quick and secure delivery to your location.
After Sales Support
Our dedicated support team is available to assist you with any questions or issues you may have regarding your MCI 3000 keyboard.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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