NEOTECH
Epson EcoTank L3260 A4 Wi-Fi Ink Tank Printer | All-in-One
Epson EcoTank L3260 A4 Wi-Fi Ink Tank Printer | All-in-One
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Epson EcoTank L3260 A4 Wi-Fi All-in-One Printer. Enjoy high-quality prints, wireless convenience, and ultra-low running costs. Perfect for home and small offices.
Overview
Introduction The Epson EcoTank L3260 is an A4 Wi-Fi All-in-One Ink Tank Printer, ideal for users seeking an economical and reliable printing solution. This versatile printer offers superior print quality, seamless Wi-Fi connectivity, and a high-capacity ink tank system, making it a top choice for both home and small office use.
Key Features
- Wi-Fi Connectivity: Print wirelessly from smartphones, tablets, and computers with ease.
- High-Capacity Ink Tank System: Save on printing costs with refillable ink tanks that provide thousands of pages per fill.
- Compact All-in-One Design: Combines printing, scanning, and copying in a sleek, space-saving unit.
- High Print Quality: Achieve sharp documents and vibrant photos with a resolution of up to 5760 x 1440 dpi.
Product Quality and Performance
The Epson EcoTank L3260 is designed for durability and consistent performance, ensuring high-quality output for a wide range of printing needs. With reliable operation and minimal maintenance, this printer is built to last.
Specifications
- Print Speed: Up to 10 ppm (black) and 5 ppm (color).
- Connectivity: Strong Wi-Fi connectivity with support for direct wireless printing.
- Paper Handling: Accommodates various paper sizes and types.
- Scanning and Copying: Delivers high-resolution scans and copies.
Purpose of Use
Ideal for students, home offices, and small businesses, the Epson EcoTank L3260 is perfect for frequent document printing, scanning, and copying. Its low operational costs make it an excellent choice for users who print regularly.
How to Use
Setup is simple with streamlined Wi-Fi connectivity. The front panel offers easy access to all functions, and regular maintenance involves monitoring and refilling the ink tanks for uninterrupted use.
Supported OS/Applications
Compatible with both Windows and macOS, the Epson EcoTank L3260 integrates seamlessly into any home or office setup.
Benefits & Compatibility
Benefit from ultra-low printing costs and minimal waste with the Epson EcoTank L3260. Its wireless capabilities allow for flexible placement and usage, making it a versatile addition to any workspace.
Warranty and FAQs
The printer comes with a one-year warranty. For additional support, NEO Digital offers extensive customer service, with FAQs available online for quick problem-solving.
Packaging/Weight/Dimension
- Dimensions: Compact design ideal for small spaces.
- Weight: Lightweight and easy to move.
- Packaging: Secure packaging to ensure safe delivery.
Delivery Services
NEO Digital provides fast and reliable delivery across the UAE. Your Epson EcoTank L3260 will arrive promptly, ready for immediate use.
After Sales Support
Our dedicated support team is available to assist with any issues, ensuring your Epson EcoTank L3260 performs optimally.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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