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NEOTECH

Epson PLQ-20 High-Speed Passbook Printer | Reliable & Efficient

Epson PLQ-20 High-Speed Passbook Printer | Reliable & Efficient

Regular price Dhs. 3,142.86 AED
Regular price Dhs. 3,200.00 AED Sale price Dhs. 3,142.86 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Boost banking efficiency with the Epson PLQ-20 Passbook Printer. High-speed, durable, and versatile. Shop now for seamless financial document processing.


Overview

The Epson PLQ-20 Passbook Printer is an industry-leading solution for banking and financial institutions. Designed to handle high-volume transactions, this high-speed impact dot matrix printer ensures seamless passbook printing with precision. Featuring a robust design and versatile connectivity, it enhances operational efficiency while maintaining a user-friendly experience. Its ability to print at speeds of up to 480 cps and handle documents up to 2.6mm thick makes it a game-changer for financial document processing.

Product Description

The Epson PLQ-20 is engineered for high-efficiency financial document printing. It features a 24-pin impact dot matrix printhead, ensuring sharp and clear prints. Designed for passbooks, multi-part forms, and other financial documents, it provides seamless automation with automatic form alignment and gap adjustment. With versatile connectivity, including Parallel, Serial, USB, and optional wireless/network interfaces, it integrates effortlessly into banking IT systems. Its durable build and low power consumption make it an energy-efficient choice for modern financial institutions.

Key Features

  • High-Speed Printing: Delivers speeds up to 480 cps, reducing transaction times.

  • Versatile Document Handling: Supports passbooks, multi-part forms, and thick documents up to 2.6mm.

  • Seamless Connectivity: Equipped with Parallel, Serial, USB, and optional wireless/network connections.

  • Quiet Operation: Low noise levels at just 53 dB(A), ensuring a comfortable banking environment.

  • Auto Form Alignment: Reduces manual adjustments, improving workflow efficiency.

  • Energy-Efficient: Designed for long-term reliability while keeping operational costs low.

Specifications

  • Printing Technology: 24-pin impact dot matrix

  • Print Speed: Up to 480 cps

  • Sound Level: 53 dB(A)

  • Connectivity: Parallel, Serial, USB; optional wireless/network support

  • Dimensions: 15.11" x 11" x 8"

  • Weight: 17 lbs

  • Paper Handling: Supports documents up to 2.6mm thick

Supported OS/Application/Industries

  • Operating Systems: Compatible with Windows, Linux, and Mac OS

  • Applications: Ideal for banks, financial institutions, and government offices

  • Industries: Banking, finance, insurance, and government agencies

Benefits & Compatibility

  • Improved Efficiency: Reduces customer wait times with fast processing.

  • Reliable Performance: Durable, high-quality construction for long-term use.

  • Easy Integration: Multiple connectivity options ensure seamless IT system compatibility.

  • Versatile Usage: Prints various financial documents beyond passbooks.

Purpose of Use

Designed primarily for financial institutions, the Epson PLQ-20 streamlines banking operations. It facilitates quick and accurate passbook printing, ensuring smooth customer transactions while reducing operational bottlenecks.

How to Use

  1. Connect the printer via Parallel, Serial, or USB ports.

  2. Load the passbook or financial document into the printer.

  3. Adjust the automatic form alignment for precise positioning.

  4. Print documents with minimal manual adjustments.

  5. Maintain the printer with regular cleaning for optimal performance.

Packaging/Weight/Dimension

  • Packaging Includes: Printer unit, power cable, user manual, driver CD

  • Weight: 17 lbs

  • Dimensions: 15.11" x 11" x 8"

Warranty and FAQs

Epson provides a 12-month warranty with comprehensive support. FAQs:

  • Q: Is the PLQ-20 compatible with modern banking software? A: Yes, it integrates seamlessly with most financial applications.

  • Q: Does it support wireless printing? A: Optional wireless and network connectivity are available.

  • Q: Can it handle multi-part forms? A: Yes, it supports various financial document formats.

Performance, Quality, Durability, and Reliability

The Epson PLQ-20 stands out for its exceptional durability and long lifespan, with an MTBF of 10,000 hours. Engineered for consistent high performance, it ensures precise, efficient, and reliable printing in high-demand environments.

Best Price Guarantee

Get the best price for the Epson PLQ-20 Passbook Printer in the UAE. We offer competitive pricing and price matching to ensure you get the best deal.

Shop Today & Receive Your Delivery Across the UAE!

Order the Epson PLQ-20 today and enjoy fast, secure delivery across the UAE. Get your passbook printer delivered directly to your office or branch with timely and reliable shipping services.

Request for Customer Reviews and Testimonials

Have you used the Epson PLQ-20? Share your experience and help others make an informed decision! Your feedback is valuable to us.

After Sales Support

Enjoy comprehensive after-sales support, including setup assistance, troubleshooting, and maintenance tips to ensure seamless operation.

Get in Touch

Need assistance? Contact us today for expert guidance on selecting the right passbook printer for your business.

Stock Availability

Stock levels vary. For urgent orders, please contact us to confirm availability before purchasing. Most standard units are in stock, while non-standard configurations can be arranged within 10-15 business days.

Disclaimer

Product specifications, pricing, and availability are subject to change without notice. Images are for illustrative purposes only and may not accurately depict the actual product. Customers are advised to verify details with our sales representatives before making a purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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