NEOTECH
Epson TM-T82III Thermal Receipt Printer
Epson TM-T82III Thermal Receipt Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Epson TM-T82III thermal receipt printer, designed for speed and reliability with a print speed of 250mm/s and enhanced print head. Perfect for low-volume POS transactions.
Overview
The Epson TM-T82III thermal receipt printer is built for speed, reliability, and ease of use. Designed with enhanced print head reliability and a high print speed of 250mm/s, this printer is ideal for businesses with low-volume POS transactions. Its all-in-one box includes everything needed for quick setup, making it a convenient and efficient solution for retailers.
Product Description
The Epson TM-T82III thermal receipt printer combines cost-effectiveness with high performance. With an improved print head capable of handling up to 150km of thermal paper and a fast print speed of 250mm/s, this printer is perfect for businesses needing reliable and quick receipt printing. It comes with a built-in AC adapter and all necessary accessories for easy setup and operation.
Key Features
- Economical Solution: Perfect for low-volume POS transactions.
- High Speed: Enhanced print speed of 250mm/s.
- All-in-One Box: Includes all necessary accessories for quick setup.
- Ease of Use: Features like drop-in paper loading and front control buttons.
- Durability: Improved print head reliability for long-lasting performance.
- Paper Saving Function: Reduces paper usage by up to 30%.
- Epson Quality: Known for reliable and high-quality printing.
- Two-Year Warranty: Standard coverage for peace of mind.
Product Quality and Performance
The TM-T82III is designed for reliability and high performance, boasting a mean cycles between failures (MCBF) of 60 million lines and an auto cutter life of 1.5 million cuts. The improved print head ensures durability, capable of printing up to 150km of thermal paper.
Specifications
- Print Method: Line Thermal
- Print Speed: Max. 250mm/s
- Print Width (80mm paper): 72±0.5mm
- Print Width (58mm paper): 52.5±0.5mm
- Dimensions: 140mm (W) x 199mm (D) x 146mm (H)
- Weight: 1.7Kg
- Interfaces: USB 2.0 + RS-232C; USB 2.0 + Ethernet; USB 2.0 + Parallel
- Operating Systems: Windows, MacOSX, iOS, Android, Linux
- Paper Size (80mm width): 79.5 ± 0.5mm
- Paper Size (58mm width): 57.5 ± 0.5mm
- Noise Level: Approx. 55 dB
Purpose of Use
The TM-T82III is ideal for small businesses, cafes, and retail stores needing a reliable and fast receipt printer for low-volume POS transactions.
How to Use
Simply plug in the built-in AC adapter, load the thermal paper, and connect to your POS system via USB, Ethernet, or Parallel interface. Utilize the front control buttons for easy operation and seamless printing.
Supported OS/Application/Industries
Compatible with Windows, MacOSX, iOS, Android, and Linux. Suitable for retail, hospitality, and small business industries where efficient receipt printing is essential.
Benefits & Compatibility
The TM-T82III offers fast printing speeds, paper-saving options, and high reliability, making it a versatile choice for various POS systems and software. Its energy efficiency and cost-saving features add value over time.
Warranty and FAQs
Includes a two-year warranty. For any issues, refer to our detailed FAQ section on the Neotech product services page or contact our sales representative for support.
Packaging/Weight/Dimension
Each unit includes thermal roll paper, user’s manual, AC adapter, AC cable, USB cable, wall hanging bracket, screws, 58mm-width paper guide plate, power switch cover, power switch waterproof cover, and rubber feet for vertical installation.
Shop Today & Receive Your Delivery Across the UAE!
Enjoy reliable and timely delivery services across the UAE, including major cities and emirates. Shop today and unlock the potential of your business with our efficient delivery services.
Best Price Guarantee
We offer a best price guarantee in Dubai, UAE. If you find a lower price elsewhere, we will match it. Shop with us for the best value, combining quality and competitive pricing.
After Sales Support
Our top priority is customer satisfaction. We provide exceptional after-sales support, including assistance with setup and maintenance.
Request for Customer Reviews and Testimonials
We value our customers' feedback. Share your positive experiences with brief reviews or testimonials to help us improve our services.
Stock Availability
While we strive to keep our inventory up to date, we cannot guarantee stock availability at all times. For time-sensitive orders, please contact us to verify stock before placing your order.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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