NEOTECH
Epson TM-T82IIIL Thermal Receipt Printer
Epson TM-T82IIIL Thermal Receipt Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Epson TM-T82IIIL, an economical and reliable thermal receipt printer perfect for low-volume POS transactions. Includes built-in AC adapter and easy setup.
Overview
The Epson TM-T82IIIL thermal receipt printer offers a cost-effective and reliable solution for businesses with low-volume POS transactions. Designed with convenience and durability in mind, this printer features a rigid sheet metal chassis for extra protection and easy-to-access control buttons at the front. With everything you need in the box, including a built-in AC adapter, getting started is quick and hassle-free.
Product Description
The Epson TM-T82IIIL thermal receipt printer is engineered for efficiency and ease of use. This compact printer delivers high-quality receipts at speeds of up to 200mm/sec, perfect for retailers with a low volume of transactions. Its robust design includes a built-in power adapter, reducing the need for external components, and features like drop-in paper loading and a partial-cut auto-cutter for user convenience.
Key Features
- Economical Solution: Ideal for low-volume POS transactions.
- All-in-One Convenience: Includes accessories and software for quick setup.
- Easy to Use: Front-facing control buttons and drop-in paper loading.
- Durability: Rigid sheet metal chassis protects internal mechanisms.
- Paper Saving Function: Reduces paper usage by up to 30%.
- Reliability: High MCBF of 60 million lines and auto-cutter life of 1.5 million cuts.
- Two-Year Warranty: Standard coverage for peace of mind.
Product Quality and Performance
Epson’s TM-T82IIIL stands out for its reliability and durability, backed by a MCBF of 60 million lines and an auto-cutter life of 1.5 million cuts. Its internal mechanisms are protected by a rigid sheet-metal chassis, ensuring long-lasting performance even in high-demand environments.
Specifications
- Print Method: Thermal line printing
- Print Speed: Up to 200mm/sec
- Print Width: 72mm
- Dimensions: 140mm (W) x 199mm (D) x 141mm (H)
- Weight: 1.5Kg
- Interfaces: USB 2.0 + RS-232C; Ethernet
- Operating Systems: Windows, MacOSX, iOS, Android, Linux
Purpose of Use
Designed for retailers with a low volume of POS transactions, the TM-T82IIIL is perfect for small businesses, cafes, and boutique stores that need a reliable and easy-to-use receipt printer.
How to Use
To use the TM-T82IIIL, simply plug in the built-in AC adapter, load the thermal paper, and connect to your POS system via USB or Ethernet. Utilize the front control buttons for easy operation and enjoy seamless, fast printing.
Supported OS/Application/Industries
Compatible with various operating systems including Windows, MacOSX, iOS, Android, and Linux. Ideal for industries such as retail, hospitality, and small businesses where efficient and reliable receipt printing is crucial.
Benefits & Compatibility
The TM-T82IIIL offers several benefits including cost savings through paper reduction features, high-speed printing, and robust design. It is compatible with numerous POS systems and software, making it a versatile choice for various business needs.
Warranty and FAQs
The TM-T82IIIL comes with a standard two-year warranty. For any issues, refer to our detailed FAQ section on the Neotech product services page or contact our sales representative for assistance.
Packaging/Weight/Dimension
Each unit of the TM-T82IIIL comes with the following packaging details:
- Dimensions: 140mm (W) x 199mm (D) x 141mm (H)
- Weight: 1.5Kg
- Includes thermal roll paper, user’s manual, AC cable, and USB cable for immediate setup.
Shop Today & Receive Your Delivery Across the UAE!
Enjoy reliable and timely delivery services across the UAE, including major cities and emirates. Our commitment is to provide swift and secure delivery for all our customers. Shop today and unlock the potential of your business with our efficient delivery services.
Best Price Guarantee
We offer a best price guarantee in Dubai, UAE. If you find a lower price elsewhere, we will match it. Shop with us for the best value, combining quality and competitive pricing.
After Sales Support
Our customers are our top priority. We provide exceptional after-sales support to ensure customer satisfaction, including assistance with setup and maintenance.
Request for Customer Reviews and Testimonials
We value our customers' feedback. Share your positive experiences with brief reviews or testimonials to help us improve our services.
Stock Availability
While we strive to keep our inventory up to date, we cannot guarantee stock availability at all times. For time-sensitive orders, please contact us to verify stock before placing your order.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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