NEOTECH
Epson TM-T88IV Receipt Printer
Epson TM-T88IV Receipt Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Epson TM-T88IV Receipt Printer
Overview:
The Epson TM-T88IV Receipt Printer is a high-performance thermal printer that is widely recognized for its reliability and speed. Ideal for retail and hospitality settings, this printer is designed to boost efficiency and reduce wait times at checkouts.
Product Description:
The Epson TM-T88IV marks a significant advancement in the world of receipt printing technology. Known for its quick print speeds and durability, it supports a wide range of applications, making it a versatile choice for businesses looking to improve their operational workflow.
Key Features:
- High-Speed Printing: Delivers print speeds up to 200mm/second, enhancing customer service by reducing transaction times.
- Reliability: Engineered for easy, trouble-free operation with a cutter life of 2 million cuts and a print head life of 20 million lines.
- Versatile Connectivity: Supports USB, Ethernet, and Serial connections, facilitating easy integration into existing systems.
- Direct Thermal Printing: Eliminates the need for ink or toner, lowering running costs and maintenance.
- Compact Design: Ideal for tight spaces with its small footprint, allowing for flexible placement.
Product Quality and Performance:
The TM-T88IV is built to last, withstanding rigorous daily operations in busy retail and hospitality environments. Its superior reliability and high-quality thermal printing ensure consistent performance, making it a preferred choice among businesses.
Specifications:
- Model: TM-T88IV
- Print Method: Thermal line printing
- Print Speed: Up to 200 mm/sec
- Interfaces: USB, Ethernet, Serial
- Paper Width: 80/58 mm
- Dimensions: 145mm x 195mm x 148mm
- Weight: 1.8 kg
Purpose of Use:
This printer is especially suited for fast-paced settings where efficiency is key, such as quick-service restaurants, cafes, and high-volume retailers. Its robustness and speed help maintain smooth operations during peak business hours.
How to Use:
Install the TM-T88IV by connecting it to your point of sale system via the preferred interface, loading the thermal paper, and configuring the printer settings in your POS software. Its straightforward setup process ensures you can start printing receipts right away.
Supported OS/Application/Industries:
The TM-T88IV is compatible with various operating systems, including Windows and macOS, ensuring it can seamlessly integrate into nearly any business environment. It’s widely used across retail, hospitality, and service industries.
Benefits & Compatibility:
With its fast printing capabilities, the TM-T88IV helps reduce customer wait times, thereby improving the customer experience. It also offers low operational costs due to its thermal printing technology, which requires no ink or toner.
Warranty and FAQs:
NEO Digital offers a standard one-year warranty on the Epson TM-T88IV, covering any defects and providing full support for troubleshooting and maintenance. Our FAQ section on the website contains detailed information for further assistance.
Delivery Services (UAE):
We provide reliable delivery services throughout the UAE, ensuring your new printer arrives quickly and ready for installation.
After Sales Support:
Our commitment to customer satisfaction ensures that we offer comprehensive after-sales support, helping to resolve any issues quickly and efficiently, keeping your business running smoothly.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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