NEOTECH
Epson TMT100 Thermal Receipt Printer
Epson TMT100 Thermal Receipt Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Get the Epson TMT100 Thermal Receipt Printer with Auto Cutter for fast, reliable printing. Ideal for retail and hospitality. Shop now for seamless transactions!
Product Overview
The Epson TMT100 Thermal Receipt Printer is designed to streamline business operations with its efficient and reliable printing capabilities. It produces clear, professional-quality receipts, invoices, and documents, making it a vital tool for retail, hospitality, and service industries.
Product Description
The Epson TMT100 Thermal Receipt Printer combines advanced technology with a user-friendly design to offer fast, high-quality printing. This printer features a cutting-edge thermal line printing method, capable of printing at speeds up to 200mm/s. Its partial auto cutter ensures clean cuts for every receipt. With multiple connectivity options, including USB and Ethernet, this printer integrates seamlessly into various business environments, enhancing productivity and customer satisfaction.
Key Features
- High-Speed Printing: Prints at speeds up to 200mm/s for quick transactions.
- Auto Cutter: Ensures precise cuts for clean, professional receipts.
- Versatile Connectivity: Supports USB, Ethernet, and Serial interfaces.
- Compact Design: Space-saving design suitable for any business environment.
- Reliable Performance: Advanced thermal printing technology ensures fast, quiet, and high-quality printouts.
Product Quality and Performance
The Epson TMT100 is built to deliver high performance and reliability. Its advanced thermal printing technology ensures quick, quiet, and high-quality printouts, while the durable auto cutter provides consistent, clean cuts. User testimonials highlight its dependable performance and ease of use, making it a trusted choice for businesses.
Specifications
- Printing Method: Thermal line printing
- Paper Feed Speed: Approx. 200 mm/s
- Cutting Method: Partial cut
- Interfaces: USB 2.0, Ethernet, Serial
- Receive Buffer: 4 KB/45 bytes (selectable)
- Downloaded Buffer: Approx. 12 KB
- Barcode/Two-Dimensional Symbol Printing: Supports various barcode formats and QR codes
- Power Supply: 100 to 240VAC, 50/60Hz
- Power Consumption: Operating approx. 27.8 W, Standby approx. 0.96 W
- Dimensions: 140 × 149 × 192 mm
- Weight: Approx. 1.5 kg
Purpose of Use
Ideal for businesses requiring fast, reliable receipt printing, such as retail stores, restaurants, and service centers. The TMT100 enhances customer interactions and streamlines transactions, ensuring a smooth and efficient workflow.
How to Use
- Connect the Printer: Use USB, Ethernet, or Serial to connect the printer to your system.
- Load the Paper: Insert the thermal paper roll into the printer.
- Power On: Turn on the printer and ensure it is ready for printing.
- Configure Settings: Use the user-friendly interface to configure printer settings.
- Print Receipts: Start printing receipts, invoices, or documents as needed.
Supported OS/Application/Industries
- Operating Systems: Compatible with Windows, iOS, and Android.
- Applications: Ideal for receipt, invoice, and document printing in various industries.
- Industries: Suitable for retail, hospitality, healthcare, finance, and more.
Benefits & Compatibility
- Seamless Integration: Easy to integrate with most operating systems and existing setups.
- Energy Efficient: Low power consumption for eco-friendly operation.
- Cost Savings: Reduces the need for frequent maintenance and downtime.
- Enhanced Productivity: Fast printing speeds streamline operations and improve customer satisfaction.
Warranty and FAQs
- Warranty: 12-month warranty ensures your investment is protected.
- FAQs: Common questions and troubleshooting tips are available on the Neotech product services page. For further assistance, contact our sales representative.
Packaging/Weight/Dimension
- Packaging Includes: Thermal receipt printer, USB cable, power adapter, user manual.
- Weight: Approx. 1.5 kg
- Dimensions: 140 × 149 × 192 mm
Shop Today & Receive Your Delivery Across the UAE!
Unlock the potential of your business with the Epson TMT100 Thermal Receipt Printer. Our reliable delivery services cover major cities and emirates across the UAE, ensuring you receive your order promptly. Shop today and experience swift delivery and exceptional customer support.
Best Price Guarantee
We offer the best prices for the Epson TMT100 Thermal Receipt Printer. Find a lower price elsewhere? We'll match it! Shop with us for the best value in Dubai, UAE. Buy now and get the best price guarantee.
After Sales Support
Our customers are our top priority. Benefit from exceptional after-sales support to ensure you get the most out of your Epson TMT100 Thermal Receipt Printer.
Request for Customer Reviews and Testimonials
We value your feedback! Share your positive experiences with the Epson TMT100 Thermal Receipt Printer to help others make informed decisions.
Stock Availability
Most items are always in stock. For non-standard items, availability is typically within 10-15 working days post-confirmation. Contact us for time-sensitive orders.
Get in Touch
For questions or feedback, contact our expert team. We're here to support you at any time with product inquiries, pricing, and availability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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