NEOTECH
Godex G500 High-Speed Barcode Printer
Godex G500 High-Speed Barcode Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Shop the Godex G500 high-speed label printer. Perfect for healthcare, retail, and manufacturing. Fast, reliable, and durable printing for all labeling needs.
Overview:
The Godex G500 Barcode Printer is a robust solution designed for businesses needing high-performance and reliable label printing. Its advanced thermal transfer and direct thermal capabilities ensure superior quality labels for industries like retail, healthcare, and logistics. Engineered for seamless integration, this versatile printer supports a wide range of operating systems, making it a must-have for efficient, fast, and consistent printing.
Product Description:
Crafted for versatility, the Godex G500 boasts both thermal transfer and direct thermal printing technologies. It delivers high-quality, durable labels to streamline your operations. With USB, Serial, and Ethernet connectivity options, the G500 ensures flexibility and ease of use, whether it's handling bulk retail tags or industrial-grade labels. Equipped with an intuitive interface, it simplifies setup, while its durable construction guarantees long-term reliability.
Key Features:
- Dual Printing Technology: Supports both thermal transfer and direct thermal for long-lasting labels.
- High-Speed Printing: Prints at 5 inches per second to keep up with high-demand environments.
- Versatile Connectivity: USB, Serial, and Ethernet options for flexible integration.
- Large Memory: Comes with 8MB Flash and 16MB SDRAM, ensuring fast processing of complex label designs.
- Durability: Rugged construction ensures reliable performance even in demanding environments.
Quality & Performance:
The Godex G500 excels in both printing quality and performance, ensuring sharp, durable labels at high speeds. It can print up to 5 inches per second, making it ideal for high-volume tasks. The 300-meter ribbon and twin-sensor technology allow seamless handling of specialty materials. Built to last, the G500 offers industry-leading reliability at an affordable price, making it perfect for industries like retail, healthcare, and manufacturing.
Specifications:
- Print Method: Thermal Transfer/Direct Thermal
- Resolution: 203 dpi
- Print Speed: 5 inches per second
- Print Width: 4.25 inches
- Memory: 8MB Flash, 16MB SDRAM
- Connectivity: USB, Serial, Ethernet
Purpose of Use:
The Godex G500 is perfectly suited for industries such as:
- Healthcare: Ideal for patient identification and specimen labeling.
- Retail: Efficient for price tags and inventory management.
- Logistics: Reliable for shipping labels and package tracking.
How to Use:
With a user-friendly interface, the G500 is easy to set up and operate. Simply connect it to your computer or network via USB, Serial, or Ethernet to start printing high-quality labels.
Supported OS/Applications:
The Godex G500 supports:
- Windows 7, 8, 10
- Linux
- Mac OS
Applications include:
- Retail labeling
- Warehouse management
- Healthcare wristbands and labels
Benefits & Compatibility:
The Godex G500 offers significant benefits, including high-speed printing, durable construction, and versatile compatibility across different operating systems. It integrates seamlessly into retail, healthcare, and manufacturing setups, improving efficiency and ensuring cost-effective operation.
Warranty & FAQs:
The Godex G500 comes with a 1-year warranty, offering peace of mind and customer support in the event of product issues. Check our FAQ page or contact us for more details on warranty coverage and product troubleshooting.
Packaging/Weight/Dimension:
- Dimensions: 11.2” x 6.8” x 8.9”
- Weight: 5.51 lbs
- Packaging: Securely packed to ensure protection during transit.
Delivery Information:
We offer fast and reliable delivery across the UAE, covering all major areas including Dubai, Abu Dhabi, and Al Ain. Expect timely delivery with a seamless purchase experience.
Best Price Guarantee:
Enjoy competitive pricing with our best price guarantee. If you find a lower price elsewhere, we'll match it, ensuring the best value for your investment.
After-Sales Support:
Our dedicated team offers exceptional after-sales support, ensuring your Godex G500 performs optimally. Reach out anytime for assistance or troubleshooting.
Request for Reviews:
We value your feedback! Share your experience using the Godex G500 and help other customers make informed decisions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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