NEOTECH
Gprinter GP-3120TU 80mm Direct Thermal Barcode Printer
Gprinter GP-3120TU 80mm Direct Thermal Barcode Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Gprinter GP-3120TU Thermal Barcode Printer is a cost-effective and reliable solution for retail and restaurant environments. With a compact design and direct thermal printing technology, it handles receipts, labels, and barcodes seamlessly. This printer supports both 1D and 2D barcodes and offers a maximum print width of 76mm, making it versatile for various point-of-sale needs.
Product Description
The Gprinter GP-3120TU is designed for high efficiency in busy retail and restaurant settings. With a 203DPI resolution and printing speeds up to 5 inches per second, it delivers crisp, professional receipts and labels quickly. Its USB connectivity ensures easy setup and compatibility with most POS systems. This printer supports multiple thermal paper types including adhesive labels, offering flexibility for different business needs.
Key Features
- Wide Paper Support: Prints on thermal paper, labels, and adhesive paper, with adjustable paper width from 25-82mm
- Fast Printing Speed: Speeds of 2-5 inches per second for rapid output
- Versatile Barcode Support: Prints both 1D and 2D barcodes
- Compact and Lightweight: Space-saving design with a weight of 1.5kg, ideal for desktops
- Easy Connectivity: Simple USB interface for quick integration with POS systems
Product Quality and Performance
The Gprinter GP-3120TU offers consistent high-quality prints with 203DPI resolution. Built for demanding environments, it ensures reliable performance with DRAM and FLASH memory storage, enhancing print stability and speed. This model is optimized for continuous use in busy retail spaces, delivering clear labels and receipts with minimal maintenance.
Performance, Quality, Durability, and Reliability
Crafted with quality in mind, the Gprinter GP-3120TU meets essential industry standards for POS printers. With high-speed printing and support for both 1D and 2D barcodes, it offers versatility and durability for business applications. The compact design reduces space requirements, making it ideal for small workspaces.
Specifications
- Model: GP-3120TU
- Max Paper Width: 80mm
- Printing Width: Max 76mm
- Resolution: 203DPI
- Print Speed: 2-5 inches/second
- Interface Type: USB
- Paper Types: Thermal paper, thermal label, adhesive thermal paper
- Dimensions: 215 x 148 x 155 mm
- Weight: 1.5 kg
- Warranty: 1-Year
Purpose of Use
Ideal for point-of-sale systems in retail and restaurants, the Gprinter GP-3120TU is suited for printing receipts, labels, and barcodes. Its compact size and reliable performance make it a practical choice for businesses needing quick and efficient output.
How to Use
- Connect via USB: Plug the printer into your POS system.
- Load Paper: Adjust the paper guides for desired width and load thermal paper.
- Print: Start printing receipts and labels directly from the POS system.
- Maintenance: Clean the print head regularly for optimal performance.
Benefits & Compatibility
- Versatile Usage: Supports various thermal paper types, including adhesive and label paper.
- High-Speed Printing: Suitable for busy retail environments with high turnover.
- Compact Design: Fits easily on any POS counter or workspace.
Warranty and FAQs
- Warranty: 1-year limited warranty for manufacturer defects.
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FAQs:
- Can this printer be used for barcodes? Yes, it supports both 1D and 2D barcodes.
- Is this printer compatible with standard POS systems? Yes, it connects via USB for easy integration.
Packaging/Weight/Dimension
The Gprinter GP-3120TU is shipped in an original carton package. Dimensions are 30 x 30 x 20 cm, and the total package weight is 1.69 kg.
Stock Availability
This model is currently in stock. For larger orders, please contact us to confirm availability, as bulk quantities typically ship within 10-15 business days.
Get in Touch
For more information or assistance with setting up your Gprinter GP-3120TU, our support team is ready to help. Contact us for expert advice on installation, compatibility, and maintenance.
Disclaimer
All product specifications are subject to change without prior notice. Images are for illustration purposes only. Please confirm all details with a sales representative before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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