NEOTECH
GT800 High-Resolution Desktop Printer
GT800 High-Resolution Desktop Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
GT800 High-Resolution Desktop Printer
Overview
The GT800 Advanced Desktop Printer marks a significant leap in printing technology, designed to cater to both industrial and commercial needs with unmatched efficiency. Its compact, rugged design is tailored for desktop use, delivering high-quality, crisp outputs with the convenience of easy integration into any existing IT setup.
Product Description
Crafted for versatility, the GT800 excels in delivering top-tier printing solutions. Its ability to produce sharp text and graphics at 203 dpi resolution, coupled with the capability to handle a wide array of label sizes and types, sets a new standard. Whether it's for product labeling, shipping, receiving, or asset tracking, this printer is engineered to meet a diverse range of application requirements.
Key Features
- Compact & Durable: Ideal for desktop use, built to endure industrial environments.
- High-Quality Printing: Achieves up to 203 dpi for crisp text and graphics.
- Versatile Connectivity: Includes USB, serial, and Ethernet options.
- Barcode Capability: Supports both 1D and 2D barcodes for comprehensive labeling.
- User-Friendly Interface: Features a backlit LCD and intuitive controls.
- Flexible Media Handling: Compatible with various media types and sizes, up to 127 mm rolls.
- Optional Wireless: Offers 802.11a/b/g/n Wi-Fi for flexible printing solutions.
- Advanced Features: Includes a Peel dispenser and Internal Ethernet for enhanced functionality.
Quality and Performance
The GT800 stands out for its robust performance and reliability. Users benefit from its durable construction and advanced features, like the Peel dispenser, which streamline operations and enhance productivity. Its high-quality printing capabilities ensure that every output meets the highest standards.
Specifications
- Resolution: Up to 203 dpi
- Connectivity: USB, Serial, Ethernet, optional Wi-Fi
- Media Handling: Thermal transfer and direct thermal labels, up to 127 mm roll diameter
- Advanced Features: Peel dispenser, Internal Ethernet
Purpose of Use
Designed for a wide range of printing tasks, the GT800 is the perfect choice for businesses requiring dependable, high-quality label, and barcode printing, from retail to shipping and asset management.
Supported Operating Systems/Applications/Industries
The GT800's flexibility makes it suitable for various sectors, including retail, logistics, manufacturing, and healthcare, seamlessly integrating with most operating systems and applications.
Benefit Effect
Experience enhanced operational efficiency and accuracy in your printing processes, from streamlined label application to seamless network integration, boosting productivity and reducing manual effort.
Warranty Information and FAQs
This product comes with a 1-year warranty. For additional support and common questions, please visit our FAQ page.
Delivery Services (specific to the UAE)
Our comprehensive delivery service covers all major cities and emirates, ensuring fast and reliable delivery of your GT800 Printer, reinforcing our commitment to your satisfaction and operational needs.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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