NEOTECH
Hitachi IH-110: Fast Dual-Pocket Bill Counter
Hitachi IH-110: Fast Dual-Pocket Bill Counter
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Hitachi IH-110: Advanced Double Pocket Bill Counter
Overview:
Experience unparalleled efficiency and reliability with the Hitachi IH-110, the ultimate solution for businesses handling high-volume cash transactions. This state-of-the-art bill counter, equipped with advanced OCR and MICR technology, ensures precise cash counting and counterfeit detection, streamlining your operations like never before.
Product Description:
The Hitachi IH-110 stands at the forefront of cash management technology, offering a robust solution capable of counting up to 1,000 bills per minute. Designed for accuracy and efficiency, it incorporates cutting-edge OCR and MICR technologies to provide precise counting and enhanced security against counterfeit bills. An indispensable tool for retail, banking, and financial institutions aiming to optimize their cash handling processes.
Key Features:
- Advanced Detection Technologies: Incorporates OCR and MICR for accurate bill recognition and anti-counterfeit measures.
- High-Speed Operations: Processes up to 1,000 bills per minute, maximizing efficiency.
- Double Pocket Design: Allows for continuous counting by separating suspect bills, ensuring no interruption.
- Versatile Functions: Supports various counting modes, catering to both mixed and single denomination needs.
- Ease of Use: Features an intuitive interface that simplifies operation and reduces the need for extensive training.
Quality and Performance:
Built on Hitachi's legacy of technological excellence, the IH-110 is celebrated for its reliability, speed, and precision. It's a testament to Hitachi's commitment to enhancing operational efficiencies through advanced technology, as echoed by numerous satisfied users across industries.
Specifications:
- Technology: Utilizes OCR and MICR for unparalleled precision.
- Speed: Capable of counting up to 1,000 bills per minute.
- Features: Includes automatic counterfeit detection and a double pocket for effective sorting.
- Ideal For: Environments with high-volume cash transactions.
Purpose of Use:
The IH-110 is tailored for entities requiring fast, secure, and accurate cash counting solutions. It is a game-changer for banks, retail establishments, and financial institutions, enhancing cash management and operational efficiency.
Supported Industries:
A versatile asset for any sector dealing with extensive cash transactions, the IH-110 delivers reliability and precision, significantly benefiting the retail, banking, and financial services industries.
Benefit Effect:
Incorporating the IH-110 into your business operations can significantly enhance cash handling accuracy, bolster security against counterfeit currency, and streamline financial management, leading to smoother and more dependable transactions.
Warranty Information and FAQs:
The IH-110 comes with a comprehensive warranty for complete peace of mind, backed by a detailed FAQ section to optimize device utilization and address common inquiries.
Delivery Services (UAE):
Benefit from fast, reliable delivery across the UAE, ensuring quick access to the IH-110's advanced features, with extensive coverage in major cities and emirates.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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