NEOTECH
Barcode Scanner - Honeywell 5145
Barcode Scanner - Honeywell 5145
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Honeywell 5145 Eclipse USB Scanner - High-Quality and Efficient
Overview
The Eclipse™ 5145 device revolutionizes retail applications with its compact, ergonomic design. Featuring the advanced CodeGate™ technology, it ensures precise barcode targeting and data transmission with the push of a button, making it an indispensable tool for retail environments.
Product Description
Crafted for precision and efficiency, the Eclipse 5145 Honeywell USB Scanner in Black is an elite handheld barcode scanner designed for seamless operation. It boasts a comfortable ergonomic design, high-speed 1D barcode reading capabilities, and robust USB connectivity for easy integration into existing systems. Its automatic scanning mode and precise CodeGate Technology enable accurate scanning and targeting, suited for various retail applications.
Key Features
- Ergonomic design enhances user comfort.
- Rapid and accurate reading of 1D barcodes, including GS1 DataBar.
- Simple USB connectivity for straightforward setup.
- Automatic scanning mode increases operational efficiency.
- Precise barcode targeting with CodeGate Technology.
- Durable construction ensures longevity in tough environments.
- Configurable via supplied software for tailored use.
Quality and Performance
This scanner sets high standards for quality and performance, delivering reliable scanning in demanding retail settings. Its robust construction and powerful scan engine guarantee long-term durability and consistent operation, backed by a three-year manufacturer’s warranty.
Specifications
- Interface: USB
- Scan Pattern: Single line
- Speed: 72 scan lines/second
- Decode Capabilities: Standard 1D and GS1 DataBar symbologies
- Durability: Rugged build for high-demand environments
- Warranty: Three years
Purpose of Use
Ideal for retail settings, this scanner facilitates a variety of applications, including point-of-sale, inventory control, document processing, and more, enhancing efficiency and accuracy across operations.
Supported Operating Systems (OS)
Compatible with major operating systems, ensuring seamless integration into diverse IT environments.
Supported Applications
Optimized for retail, hospitality, healthcare, and government sectors, it supports applications ranging from menu scanning to patient ID tracking, providing versatile utility.
Supported Industries
This scanner is invaluable across retail, hospitality, healthcare, and government sectors, offering solutions for inventory management, patient care, document tracking, and more.
Benefit Effect
By improving scanning accuracy and efficiency, the Eclipse 5145 enhances operational workflows, reduces errors, and improves customer satisfaction, making it a critical tool for any organization.
Warranty Information
Comes with a three-year manufacturer's warranty, offering peace of mind and support for any issues encountered, ensuring your investment is protected.
Delivery Services
Offering fast and reliable delivery across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain, ensuring timely and secure product delivery to your doorstep.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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