NEOTECH
Honeywell CN75/CN75e Rugged Android Mobile Computer
Honeywell CN75/CN75e Rugged Android Mobile Computer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The CN75/CN75e mobile computer is engineered for the harsh realities of industrial workspaces. This device combines rugged durability with advanced scanning technology, offering unparalleled reliability for data collection and inventory management in extreme conditions.
Product Description:
Optimized for efficiency and endurance, the CN75/CN75e features a Texas Instruments 1.5 GHz OMAP 4470 dual-core processor and a high-capacity 4000 mAh battery, ensuring continuous operation throughout work shifts. Its IP67 rating for water and dust resistance makes it suitable for outdoor use, while the dual OS options (Android 6.0 Marshmallow and Windows Embedded Handheld 6.5) provide flexibility for various enterprise applications.
Key Features:
- Dual Operating Systems: Supports both Android 6.0 and Windows Embedded Handheld 6.5.
- Advanced Barcode Scanning: Equipped with a powerful 2D scan engine.
- High Durability: IP67 rating ensures protection against water and dust.
- Extended Battery Life: Features a 4000 mAh battery for long-lasting use.
- Compact Design: Measures 16.9 x 8.0 x 3.4 cm, making it easy to handle.
Product Quality and Performance:
The CN75/CN75e is built to meet the demands of rigorous industrial environments. It adheres to high-quality standards, as evidenced by its robust build and reliable performance, which have been positively reviewed by users in sectors such as logistics and manufacturing.
Specifications:
- Processor: 1.5 GHz OMAP 4470 dual-core
- Display: 3.5 inches, 480 x 640 resolution
- Memory: 2 GB RAM, 16 GB Flash
- Weight: 491 g with battery
- Dimensions: 16.9 x 8.0 x 3.4 cm
How to Use:
To get started with the CN75/CN75e, charge the device fully. For scanning, simply aim the integrated barcode scanner at the target and press the scan button. Regular maintenance includes cleaning the screen and scanner lens to ensure optimal performance.
Benefits & Compatibility:
The CN75/CN75e enhances productivity with its quick scanning capabilities and is compatible with various enterprise management systems thanks to its flexible operating systems. This compatibility ensures seamless integration into existing workflows in industries such as retail, warehousing, and more.
Warranty and FAQs:
This device comes with a one-year warranty covering defects and malfunctions. For additional support and troubleshooting, refer to the FAQ section on our website or contact our customer service.
Stock Availability:
The CN75/CN75e is typically available for immediate shipment. For specific inquiries or bulk orders, please contact our sales team to verify stock levels.
Get in Touch:
For more details on the CN75/CN75e or to request a quote, our customer service team is ready to assist you with expert advice and tailored solutions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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