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NEOTECH

Honeywell Datamax-O'Nei RL4e 4-Inch Rugged Wireless Thermal Printer

Honeywell Datamax-O'Nei RL4e 4-Inch Rugged Wireless Thermal Printer

Regular price Dhs. 10,262.86 AED
Regular price Dhs. 10,285.71 AED Sale price Dhs. 10,262.86 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview:

The Honeywell Datamax-O'Neil RL4e is a robust, portable thermal printer designed for demanding environments. This 4-inch printer is ideal for retail, logistics, and field service applications, offering a lightweight yet durable solution for printing receipts and labels on the go. With wireless connectivity options including Bluetooth and USB, the RL4e ensures seamless integration into your existing systems while maintaining reliable performance even in tough conditions.

Product Description:

The Honeywell RL4e 4-Inch Rugged Receipt Printer is engineered for reliability in challenging environments. With its compact dimensions (200 mm x 166 mm x 81 mm) and lightweight design (0.98 kg), this printer is easy to carry and use in various settings, from retail stores to logistics operations.

The RL4e utilizes direct thermal printing technology, delivering sharp, clear prints with a resolution of 203 dpi. It supports a maximum print width of 105 mm (4.125 inches), making it suitable for printing a variety of labels and receipts. The printer’s rugged build can withstand drops from up to 1.8 meters, and when used with the protective case, it achieves an IP54 rating, ensuring protection against dust and water splashes.

Equipped with a powerful 14.8V Lithium-ion battery, the RL4e provides long-lasting performance, perfect for extended use in the field. Its versatile connectivity options, including Serial, Bluetooth, and USB interfaces, allow for easy integration with your existing POS or mobile systems. The RL4e also features 64 MB RAM and 128 MB Flash memory, ensuring efficient operation even in high-demand environments.

Key Features:

  • Rugged Durability: Designed to withstand drops from up to 1.8 meters, with an IP54 rating when used with a protective case.
  • Portable Design: Lightweight (0.98 kg) and compact, making it easy to carry and use in various environments.
  • High-Quality Printing: Direct thermal printing with 203 dpi resolution, supporting a print width of 105 mm (4.125 inches).
  • Long Battery Life: Powered by a 14.8V Lithium-ion battery, offering extended operation for mobile use.
  • Versatile Connectivity: Supports Serial, Bluetooth, and USB interfaces for seamless integration with POS and mobile systems.
  • Memory Capacity: Equipped with 64 MB RAM and 128 MB Flash memory for efficient and reliable performance.

Product Quality and Performance:

The Honeywell RL4e stands out for its exceptional durability and reliable performance, even in challenging environments. Its rugged construction, coupled with advanced printing technology, ensures consistent, high-quality prints whether you’re in a retail store, warehouse, or out in the field. The RL4e’s ability to withstand harsh conditions makes it a dependable choice for businesses that require reliable mobile printing solutions.

Specifications:

  • Print Method: Direct Thermal
  • Print Width: 105 mm (4.125 in)
  • Max Resolution: 203 dpi
  • Dimensions: 200 mm x 166 mm x 81 mm (7.9 in x 6.5 in x 3.2 in)
  • Weight: 0.98 kg (2.16 lb)
  • Battery: 14.8V Lithium-ion, 33 W-h (2200 mAh)
  • Memory: 64 MB RAM / 128 MB Flash
  • Drop Specification: Withstands drops from 1.8 m (6 ft)
  • IP Rating: IP54 with protective case
  • Interface Type: Serial, Bluetooth, USB

Purpose of Use:

The Honeywell RL4e is ideal for mobile printing applications in retail, logistics, and field services. Its rugged design and reliable performance make it perfect for environments where durability and portability are essential.

How to Use:

To use the Honeywell RL4e, simply charge the battery, load the thermal paper, and connect it to your system via Serial, Bluetooth, or USB. The compact design allows for easy handling, and the printer can be carried effortlessly for mobile printing tasks. Its rugged build ensures reliable performance even in challenging conditions.

Supported OS/Application/Industries:

The Honeywell RL4e is compatible with various operating systems and applications used in retail, logistics, and mobile field services. Its versatile connectivity options and rugged design make it suitable for a wide range of industries requiring portable printing solutions.

Benefits & Compatibility:

The Honeywell RL4e offers a durable, reliable printing solution that is compatible with a range of systems and applications. Its rugged design, coupled with wireless connectivity and long battery life, makes it an ideal choice for businesses needing a mobile printing solution that can withstand tough environments.

Warranty and FAQs:

The Honeywell RL4e comes with a 1-year warranty, backed by our dedicated after-sales support team. For additional information or troubleshooting, refer to our FAQ section or contact our customer service team.

Packaging/Weight/Dimension:

The Honeywell RL4e is securely packaged to ensure safe delivery. The single package size is 22X15X13 cm, with a gross weight of 0.800 kg, making it easy to handle and store.

Shop Today & Receive Your Delivery Across the UAE:

Order the Honeywell RL4e Rugged Receipt Printer today and benefit from our reliable delivery service across the UAE. Perfect for enhancing your mobile printing capabilities in any environment.

Best Price Guarantee:

We offer the best price for the Honeywell RL4e 4-Inch Rugged Receipt Printer. If you find a lower price elsewhere, we will match it. Shop with confidence, knowing you’re getting the best deal available.

After Sales Support:

Our dedicated support team is available to assist with any questions or issues you may have. We are committed to providing exceptional after-sales support to ensure your satisfaction with the Honeywell RL4e.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experience with the Honeywell RL4e to help us continue improving our products and services.

Stock Availability:

The Honeywell RL4e is currently in stock and ready for immediate shipment. For urgent orders, please verify stock availability before placing your order.

Get in Touch:

For any questions or further information about the Honeywell RL4e Rugged Receipt Printer, please contact our team. We’re here to assist you in finding the perfect mobile printing solution for your needs

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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