NEOTECH
Mobile Terminal - Honeywell EDA51
Mobile Terminal - Honeywell EDA51
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Honeywell EDA51 - Android 8 Rugged Mobile Computer
Overview:
Introducing the EDA51 Rugged Mobile Computer: a robust, versatile tool designed to meet the demands of various industries. Equipped with Android 8 OS, it combines seamless integration, rugged durability, and advanced functionality in one compact device. Ideal for fieldwork, the EDA51 ensures reliability across extensive use scenarios.
Product Description:
The EDA51 Rugged Mobile Computer redefines industrial mobility, offering a blend of performance, durability, and versatility. Running on Android 8 OS, it provides intuitive user experience with a 5-inch touch screen display for clear, effortless interactions. A high-performance processor ensures seamless operations, while diverse data capture capabilities enhance productivity. Designed for the rigors of work in challenging environments, it features rugged construction, extended battery life, and comprehensive connectivity options including Wi-Fi, Bluetooth, and 4G LTE. Enhanced security features protect critical data, making the EDA51 a trustworthy companion for professionals on the move.
Key Features:
- Operating System: Android 8 for optimal mobile adaptability.
- Durability: Rugged design to withstand harsh conditions.
- Display: 5-inch touch screen for enhanced clarity.
- Performance: High-efficiency processor for smooth operations.
- Data Capture: Supports barcodes, text, images, and signatures.
- Battery Life: Extended use with long-lasting battery.
- Connectivity: Wi-Fi, Bluetooth, and 4G LTE for complete flexibility.
- Security: Advanced features to safeguard data.
- Design: Ergonomic and lightweight for user comfort.
- Warranty: Comprehensive support for peace of mind.
Quality and Performance:
The EDA51 is built to excel, with a focus on high quality standards and superior performance metrics. It offers reliable operation in diverse environments, showcasing its ruggedness and efficiency without compromising on speed or accuracy.
Specifications:
- OS: Android 8
- Display: 5-inch touchscreen
- Processor: High-performance CPU
- Battery Life: Extended duration
- Connectivity: Wi-Fi, Bluetooth, 4G LTE
- Data Capture: Barcodes, text, images, signatures
- Design: Rugged and ergonomic
- Security: Enhanced protection features
Purpose of Use:
Tailored for sectors like retail, hospitality, healthcare, and government, the EDA51 streamlines operations from shelf labeling and ticketing to patient ID management and document tracking, addressing the specific requirements of diverse applications.
Supported Operating Systems:
- Android 8 OS
Supported Applications:
The device is compatible with numerous applications, facilitating tasks in inventory management, patient care, event coordination, and more, enhancing operational efficiency.
Supported Industries:
- Retail: Inventory, pricing, and safety labeling.
- Hospitality: Service reminders, ticketing, and kiosk operations.
- Healthcare: Specimen collection, prescription labeling, and patient management.
- Government: Document and evidence tracking, agency operations.
Benefit Effect:
The EDA51 delivers significant benefits including improved efficiency, accuracy, and productivity. Its rugged design and versatile features ensure it meets the demands of challenging work environments, providing a tangible impact on operational outcomes.
Warranty Information:
Includes a comprehensive warranty covering manufacturing defects, with clear terms and accessible support, ensuring reliability and satisfaction.
Delivery Services:
Our delivery service spans across the UAE, including major cities and emirates, guaranteeing fast and reliable delivery to ensure your operations remain uninterrupted.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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