NEOTECH
Honeywell PC23D Desktop Direct Thermal Barcode Printer
Honeywell PC23D Desktop Direct Thermal Barcode Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Honeywell PC23D Desktop Direct Thermal Barcode Printer
Overview:
Introducing the Honeywell PC23D, a desktop direct thermal printer that epitomizes simplicity, efficiency, and adaptability. Designed for space-conscious environments, the PC23D is the go-to solution for small and medium businesses, healthcare, retail, hospitality, and transportation sectors looking for reliable barcode printing.
Product Description:
The PC23D stands out with its user-friendly design, making installation and operation a breeze even in the most space-constrained settings. Its ability to run applications directly within the printer through its Smart Printer functionality enhances efficiency, while the user-installable connectivity upgrades ensure it can evolve with your business needs. Equipped with a ten-language LCD or an intuitive icon graphical user interface, this printer is set to simplify your daily operations significantly.
Key Features:
- User-Friendly Interface: Choose between a ten-language LCD or intuitive icon graphics for easy operation.
- Flexible Connectivity: Offers user-installable upgrades for Wi-Fi and Bluetooth, accommodating evolving business needs.
- Smart Printer Capabilities: Runs apps internally, allowing for keyboard, scanner, or other USB peripherals directly from the printer.
- Easy Media Loading: Features one-handed media reloading for quick and effortless operation.
- Comprehensive Language Support: Including ZSim2 for easy emulation and integration into existing systems.
Product Quality and Performance:
The PC23D is built to Honeywell's high standards, offering durable construction and reliable performance. With print speeds up to 5 ips and resolutions of up to 300 dpi, it delivers high-quality printing for a variety of applications. Backed by a one-year warranty, this printer is designed to provide long-term, trouble-free use.
Specifications:
- Resolution: 203 dpi, with optional 300 dpi for finer print quality.
- Print Speed: Up to 5 inches per second, ensuring efficient label production.
- Connectivity: Bluetooth and Wi-Fi options for versatile networking.
- Media Handling: Supports a maximum media roll diameter of 127mm (5 inches), catering to a range of printing tasks.
Purpose of Use:
The PC23D is engineered for businesses requiring a compact yet robust barcode printing solution. Its versatility makes it suitable for labeling, receipts, and wristband printing across various industries, including healthcare for patient identification and retail for inventory management.
Supported OS/Application/Industries:
This printer seamlessly integrates with a variety of operating systems and applications, thanks to its support for major printer command languages and compatibility with Honeywell's comprehensive software suite, making it an ideal choice for a broad spectrum of industry applications.
Benefits & Compatibility:
With its energy-efficient design and sustainable material usage, the PC23D not only reduces operational costs but also aligns with eco-friendly business practices. Its compatibility with various operating systems and applications enhances its value, providing businesses with a versatile and cost-effective printing solution.
Warranty and FAQs:
Honeywell offers a one-year warranty on the PC23D, underscoring its commitment to quality and customer satisfaction. For additional information and support, our comprehensive FAQ section addresses common questions, ensuring users maximize the benefits of their printer.
Delivery Services (UAE):
Our extensive delivery network across the UAE guarantees prompt and secure delivery, ensuring that your Honeywell PC23D printer arrives ready to support your business's printing needs without delay.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Honeywell PC23D printer. Your feedback is invaluable in helping others make informed decisions and in guiding our ongoing commitment to excellence.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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