NEOTECH
IDP SOLID 510 Series ID Card Printer
IDP SOLID 510 Series ID Card Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the IDP SOLID 510 Series ID Card Printer. Print high-quality ID cards quickly with advanced features and security options. Shop now!
Overview: The IDP SOLID 510 Series ID Card Printer offers a reliable solution for printing high-quality ID cards quickly. This series caters to various needs with models designed for single-sided, dual-sided, and laminating printing. Ideal for organizations requiring secure and durable ID cards, the SOLID 510 series boasts advanced features and upgradable modules.
Product Description: The IDP SOLID 510 Series ID Card Printer stands out with advanced retransfer technology, ensuring high-resolution printing up to 1200 dpi with edge-to-edge coverage. The series includes three models: the SOLID 510S for single-sided printing, the SOLID 510D for dual-sided printing, and the SOLID 510L for dual-sided printing with lamination. These printers feature low-cost UV printing for added security, support for transparent cards, and easy-to-use LCD interfaces. Designed for scalability, they come with upgradeable modules for encoding, lamination, and network connectivity.
Key Features:
- High-Speed Printing: Up to 22 seconds per card (YMCKOK).
- High Resolution: 300, 600, and 1200 dpi with edge-to-edge printing.
- Scalable Design: Upgradeable from single-sided (510S) to dual-sided (510D) and laminated printing (510L).
- Advanced Security: Low-cost UV printing and optional holographic lamination.
- User-Friendly Interface: 2-line LCD with LED buttons for easy operation.
- Flexible Connectivity: Ethernet and WiFi modules available.
- Support for Various Card Types: Including transparent and CR79 cards.
Product Quality and Performance: The IDP SOLID 510 Series delivers outstanding quality and performance, capable of printing up to 255 cards per hour. Its state-of-the-art CPU and reliable retransfer technology ensure premium quality prints every time. Users commend its durability, ease of use, and fast operation, making it a top choice for secure ID card issuance.
Specifications:
- Print Speed: Max. 22 sec./card (YMCKOK)
- Resolution: 300, 600, 1200 dpi
- Card Capacity: 200 cards (input hopper), 100 cards (output hopper)
- Dimensions: [Provide specific dimensions]
- Weight: [Provide weight]
Purpose of Use: Ideal for businesses, educational institutions, and government agencies requiring secure, high-quality ID card printing. The SOLID 510 series addresses the need for quick, reliable, and durable ID card issuance with advanced security features.
How to Use:
- Setup: Install the printer and connect it to your system.
- Load Cards: Place up to 200 cards in the input hopper.
- Print: Use the software to design and print your cards.
- Maintenance: Regularly replace consumables and clean the printer to maintain print quality.
Supported OS/Application/Industries: Compatible with various operating systems and ideal for banking, education, government, and corporate environments. Enhances efficiency and user experience with fast, high-quality printing.
Benefits & Compatibility:
- High-Speed Printing: Save time with rapid print readiness.
- High-Quality Output: Achieve professional-grade, full-bleed images.
- Advanced Security: Includes UV printing and optional holographic lamination.
- User-Friendly Design: Easy to use and maintain with upgradeable modules.
Warranty and FAQs:
- Warranty: Comprehensive one-year coverage.
- FAQs: For common questions and support, visit the Neotech product services page. Contact our sales representative for assistance with product issues and the RMA procedure.
Packaging/Weight/Dimension:
- Packaging: Secure and protective to ensure the printer arrives in perfect condition.
- Weight: [Provide weight]
- Dimensions: [Provide dimensions]
Shop Today & Receive Your Delivery Across the UAE! Experience the fastest, most reliable delivery service across the UAE. From major cities to remote areas, we ensure timely and secure delivery of your IDP SOLID 510 Series ID Card Printer. Buy now and elevate your business operations with our high-speed, high-quality printing solution.
Best Price Guarantee: We offer the best price guarantee in Dubai, UAE. If you find a lower price elsewhere, we will match it. Shop with confidence, knowing you are getting the best value for your money.
After Sales Support: Our customers are our top priority. We provide exceptional after-sales support to ensure your complete satisfaction. Contact us for any assistance or queries.
Request for Customer Reviews and Testimonials: We value your feedback. Please share your reviews or testimonials to help us improve and serve you better.
Stock Availability: Most items are always available in stock. For non-standard items, they can typically be available within 10-15 working days after customer confirmation. Contact us to verify stock availability if your order is time-sensitive.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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