NEOTECH
MC3200 38-Key Handheld Mobile Computer Barcode Reader
MC3200 38-Key Handheld Mobile Computer Barcode Reader
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The MC3200 Mobile Computer is a powerful handheld device designed for inventory management and data collection in various industries. With its 38-key shifted alpha keypad and options for Android or Windows CE operating systems, this versatile device offers wireless barcode scanning to streamline workflows. The MC3200 is built for rugged environments, featuring IP54 sealing and a lightweight yet durable design.
Product Description:
The MC3200 handheld mobile computer is the ideal solution for efficient data collection and barcode scanning. It offers flexible operating systems, supporting both Windows CE and Android, catering to different business needs. The 38-key shifted alpha keypad allows easy data entry, while the wireless barcode scanning feature ensures rapid inventory tracking and management.
This mobile computer is lightweight, weighing only 509g with the extended battery, and is durable enough for tough environments with an IP54 rating. Its ability to operate in temperatures ranging from -20°C to +50°C makes it a reliable tool for various industries, including warehousing, retail, and logistics.
Key Features:
- 38-Key Shifted Alpha Keypad: Efficient data entry for inventory management.
- Operating Systems: Available with Windows CE or Android for maximum compatibility.
- Wireless Barcode Scanner: Streamlines barcode reading and data collection.
- Rugged Design: Rated IP54 for dust and water resistance, built for industrial use.
- Lightweight: Weighs only 509g, comfortable for long shifts.
- Temperature Range: Operates reliably in extreme conditions, from -20°C to +50°C.
Product Quality and Performance:
The MC3200 is built to deliver reliable performance in demanding environments. Its wireless scanning capabilities ensure seamless data collection, while the 38-key keypad makes data entry simple and efficient. The device’s IP54 sealing and wide temperature range mean it can withstand various work conditions, from warehouses to retail stores.
Performance, Quality, Durability, and Reliability:
With its rugged build, the MC3200 ensures long-term use in harsh environments. The device is designed for efficiency with its wireless barcode scanning and robust IP54 sealing, which protects it against dust and water. Its operating temperature range allows it to function reliably in diverse climates.
Specifications:
- Operating System: Windows CE/Android
- Processor Type: OMAP
- Keypad: 38-key Shifted Alpha
- Display: 3.0-inch screen
- Weight: 509g (with extended battery)
- Dimensions: 7.59 (L) x 3.18 (W) x 6.5 (D) inches
- Sealing: IP54 rating
- Temperature: Operates between -20°C to +50°C
- Humidity: 10% to 95% non-condensing
- Battery Life: Extended battery for long work shifts
- Warranty: 1-year warranty
Purpose of Use:
The MC3200 is designed for inventory management, data collection, and barcode scanning in rugged environments. Its wireless capabilities and durable design make it ideal for industries such as logistics, warehousing, and retail.
How to Use:
Power up the MC3200 and choose your preferred operating system (Windows CE/Android). Use the 38-key keypad for data entry and the wireless barcode scanner to capture product information. The device’s rugged design ensures reliable performance, even in harsh conditions.
Supported OS/Application/Industries:
- Operating Systems: Windows CE or Android
- Applications: Logistics, warehousing, retail, and more
- Industries: Ideal for inventory management and data collection across various sectors
Benefits & Compatibility:
- Flexible OS: Supports both Windows CE and Android.
- Durable Design: Built with IP54 sealing for dust and water resistance.
- Easy Data Entry: Features a 38-key shifted alpha keypad for efficient use.
- Wireless Scanning: Ideal for fast, accurate barcode scanning across multiple industries.
Warranty and FAQs:
The MC3200 comes with a 1-year warranty, ensuring peace of mind for businesses that rely on this device for critical tasks. For detailed FAQs or troubleshooting, visit the Neotech Product Services page or contact our support team for assistance.
Packaging/Weight/Dimension:
- Weight: 509g with extended battery
- Dimensions: 7.59 (L) x 3.18 (W) x 6.5 (D) inches
- Packaging: Securely packaged in export cartons to ensure safe delivery.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the MC3200 Handheld Mobile Computer today for fast and reliable data collection. We offer swift delivery across the UAE, ensuring your product arrives ready to improve your business operations.
Best Price Guarantee:
We offer the best price guarantee for the MC3200 in Dubai, UAE. If you find a lower price, we’ll match it! Buy now to enjoy the best value for your money and optimize your inventory management with this high-performing mobile computer.
After Sales Support:
Our after-sales team is dedicated to ensuring your MC3200 operates efficiently. Contact us for any support you need, from setup assistance to troubleshooting, ensuring that your device remains fully functional.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experience with the MC3200 to help other customers make informed decisions. Your review helps us continue delivering top-quality products and service.
Stock Availability:
The MC3200 is in stock and available for immediate shipping. For bulk orders or specific inquiries, reach out to us for more details and delivery timelines.
Get in Touch:
For more information on the MC3200 or assistance with your order, contact our expert support team. We're here to help you with any inquiries or setup requirements.
Disclaimer:
All product details for the MC3200 are accurate at the time of publication but may be subject to change. Images are for illustration purposes only. Please confirm product specifications before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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